We have an opportunity for a customer-focused Centre Coordinator with excellent social and administrative skills, who loves building relationships and is a self-starter.
As the Centre Coordinator, you will be the first point of contact for anyone entering the building and will be responsible for providing exceptional customer service—going above and beyond to ensure everyone who visits feels at home.
Responsibilities
* Ensure a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers, and visitors.
* Assume the role of Fire Marshall and coordinate fire evacuations as required.
* Liaise with existing and potential customers to strengthen relationships and understand their needs.
* Handle all customer needs and complaints quickly and efficiently to ensure satisfaction.
* Organise customer events and prepare meeting rooms.
Personality and Skills
We are looking for a great team player who is sociable, outgoing, and can bring their own style to our fun, thriving work environment.
Minimum Requirements
* Experience in a customer-facing environment
* Proven customer care experience and ability to resolve complaints
* Strong MS Office skills and knowledge of basic IT packages
* Excellent verbal and written communication skills
* Fluency in English
Benefits
Along with a competitive salary, you will receive:
* 25 days annual leave plus 1 day for your birthday, bank holidays, and additional days for length of service
* Travel Card
* Health cash plan for health costs
* Online discounts
* Access to mental well-being app, Thrive
* Fully paid training
* Discounted shares
* Work/Life balance: Monday to Friday, 9:00-5:30pm
* Summer and Christmas parties
* Innovative work environment encouraging your ideas
* Social events
* Training and development opportunities
About Workspace
As a member of the Workspace family, you will be part of a team responsible for the office space of 4,000 of the capital’s brightest businesses. We offer more than just office space; we foster a community-focused environment.
Our vibrant culture empowers employees to deliver exceptional customer service and thrive. We are proud of our commitment to social and environmental responsibility, including property renovation, our Carbon Net Zero goal, and neighbourhood programs.
If this sounds like your kind of environment, apply now to join the Workspace community today.
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