1. Fluent in German - Required.
2. Global Manufacturing Company.
About Our Client
The hiring company is a well-established organisation in the industrial/manufacturing sector, known for its innovative products and commitment to quality. They offer a professional and structured environment with a strong focus on customer satisfaction.
Job Description
3. Provide exceptional support to customers within the German market, ensuring their needs are met efficiently.
4. Process orders accurately and liaise with production and delivery teams to meet deadlines.
5. Handle customer inquiries and resolve any issues in a timely and professional manner.
6. Monitor and update customer accounts and records to ensure accuracy.
7. Collaborate with the sales team to support business growth in the German market.
8. Communicate effectively with both internal departments and external clients.
9. Ensure compliance with company policies and industry standards during all customer interactions.
10. Provide regular updates and reports to the department manager regarding customer feedback and service performance.
The Successful Applicant
A successful Customer Coordinator (German Market) should have:
11. Fluency in German and English, both written and spoken.
12. Previous experience in customer service within a professional setting.
13. A strong understanding of the industrial/manufacturing sector is advantageous.
14. Excellent organisational skills and attention to detail.
15. Proficiency in using relevant software and systems for order processing and customer management.
16. A proactive approach to problem-solving and customer satisfaction.
What's on Offer
17. A competitive salary of £30,000 to £35,000 per annum, depending on experience.
18. Permanent position within a stable and reputable company in the Flint area.
19. Opportunities for professional development and career progression.
20. A supportive and collaborative working environment.
21. Comprehensive benefits package including holiday allowance and pension scheme.