Job Advert
Scope of the role
To work as a General Assistant across all the short haul & long haul operations as outlined within the organisation. To work flexibly across all the "Main Duties & Responsibilities" as outlined below, on any airline accounts and as directed.
Main Duties & Responsibilities
* To follow all operating procedures in the course of your duties to the best of your abilities.
* To ensure the work area is kept safe and as clean as possible.
* Maintain high standards of quality, hygiene, health and safety in line with customer/company specifications
* To ensure that the standards of cleanliness and house-keeping are within the guidelines laid down in the Company procedures.
* To report all accidents and take the necessary preventative action.
* To be able to communicate effectively both verbally and non-verbally at all levels.
* To ensure that relevant entries are made in the diary log and that the log is checked at the beginning of each shift.
* To be totally flexible within the role and within the unit departments.
* Carry out quality checks with improvement action when required.
* Assist in follow-up of Quality Assurance/Health & Safety reports.
* To take on any other duties as and when required
SPECIFIC DUTIES BY DEPARTMENT
PRODUCTION
* Pack food liners in accordance with written specification.
* From specification, accurately make up sample and product for all classes.
* Conduct temperature, quality, and product date checks.
* Seal flight canisters, trolleys and record numbers.
* Ensure correct marshalling of flights to Dispatch bays in assigned stowing order
BOND
* The receipt, handling and appropriate storage of all incoming goods and coordinating / managing stock.
* Sort and assemble bars into flights, working as a team to achieve targets
* To check trolley seals and cross check with customs paper work
DISHWASH
* General washing, sorting, assembling, packing and positioning of the aircraft equipment
* Process and strip trolleys and deliver to relevant department
* Off loading and sorting equipment/food and ensuring it is delivered to the correct processing area
STORES
* To load / off-load lorries, stack shelves and replenish equipment/food items.
* From specification, accurately palletize shipments.
* Conduct quality, and product date checks.
* Daily stock count of the list
* Stock rotation
* Clean the area
This list is not exhaustive, nor is it intended to be. As the operational requirements change the post holder may be allocated additional duties in keeping with the remit/scope.
Education
* High school diploma or equivalent
Work Experience
* Working knowledge of Basic Hygiene
* Ideally some experience in a production/manufacturing/stores environment
* Experience of working in a fast-paced deadline driven environment.
Skills & Knowledge
* Good understanding of English both reading and writing
* Good Customer Service skills
* Positive attitude to work
* Able to work to tight deadlines
* Team worker.
Demonstrated gategroup competencies to be successful in the position
* Thinking: Information search and analysis and problem resolution skills.
* Engaging: Understanding others, Team Player, Motivates team members.
* Inspiring: Building relationships, Communicating effectively.
* Achieving: Delivering business results under pressure, Customer Focus.
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:
* Excellence: We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. We marry creativity with innovation and the power of data to deliver experiences that exceed the expectations of every customer. We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. We are agile, flexible, and open to change, always looking for the best way to serve our customers.
* Passion: Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attentions, and care. We have a passion for results that are always in line with our customer's success. We go the extra mile, taking ownership of our work. We have the growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
* Responsibility: We care about what we do, and we understand the impact we have on others and the planet. We display courage in everything we do. We are not afraid to use our voice and speak up. We believe in and pursue personal growth. We take the development of our skills, goals, and ambitions seriously. We always look out for each other. Creating a safe workplace environment is everyone's responsibility.
* Respect: Every job matters and everyone is important at every level. We respect each other's voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. Success should be celebrated. We appreciate and value our people and the work they do, and we recognise and reward the successes they achieve. We are ONE team. We collaborate with good intent and take pride in being reliable for our customers and colleagues.
The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. gategroup reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates may be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.
Contact
Qualified candidates are kindly requested to submit a CV detailing work history, qualifications, availability and expected salary package together with diplomas/supporting documents to:
Human Resources, Glasgow, Campsie Drive, PA32SG
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