Team Lead – Nike Kingston
Nike Kingston is looking for a Team Lead to join our team and provide world-class service to the consumer.
Responsibilities
As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of daily business to achieve sales targets across digital services, visual merchandising, sales floor and promotional campaigns. You will identify and solve problems in partnership with store leadership and act as a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Key Focus Areas
* Commercial – deliver efficient receiving of product, maintain inventory accuracy to visual presentation standards and launch timely monthly initiatives.
* Athlete Experience – ensure the team is equipped to deliver the highest quality athlete experience.
* Consumer Experience – lead by example and deliver our sales floor service to bring the consumer journey to life.
Benefits
* One of the best compensation and benefits packages in the industry.
* Opportunity for monthly performance‑based bonus.
* A supportive team that values diversity, equity & inclusion.
* Career at a leading sports and fashion company.
* Generous online and in‑store employee discounts and a brand‑new NIKE outfit.
Qualifications
* Customer service and/or retail experience preferred.
* Effective communicator, brand ambassador and collaborative teammate.
* Demonstrated ability to apply product sales techniques.
* Flexible with scheduling and available to work retail hours, including day, evening, weekends and holidays as required.
Note: Relocation support is not available for this role.
NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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