Job Overview
We are seeking a skilled and passionate Spa Therapist to join our dynamic team. The ideal candidate will provide exceptional spa services while ensuring a relaxing and rejuvenating experience for our clients. This role requires a blend of technical skills, customer service expertise, and a commitment to maintaining high standards of sanitation and professionalism.
Responsibilities
* Deliver a high quality spa treatments including massage, facials, gel manicures and pedicures to our hotel guests, gym members and local clients
* Maintain cleanliness and sanitation of treatment areas and equipment in compliance with health regulations.
* Provide excellent customer service by welcoming clients, addressing their needs, and ensuring satisfaction throughout their visit.
* Manage appointment bookings using salon software Salon IQ ensuring efficient scheduling and client flow.
* Upsell products and services during consultations to enhance the overall guest experience.
* Collaborate with team members to create a harmonious work environment that promotes guest satisfaction and team success.
* Stay updated on industry trends, techniques, and new products to continuously improve service offerings.
Qualifications
* Proven experience in a spa or salon environment with a focus on customer service and guest relations.
* Strong communication skills with the ability to build rapport with clients and colleagues alike.
* Previous spa experience is preferred but not mandatory; willingness to learn is essential.
Job Types: Full-time, Part-time, Permanent
Pay: £13.50-£14.00 per hour
Expected hours: 16 – 40 per week
Benefits:
* Canteen
* Employee discount
* Free parking
* Gym membership
* On-site gym
Work Location: In person
Reference ID: 00119
Expected start date: 21/09/2025