We are seeking a highlymotivated and experienced Practice Manager to lead the operational,financial, and administrative functions of our busy GP practice.
This is a key leadershiprole responsible for ensuring the effective and efficient running of thepractice, supporting our clinical and administrative teams, and ensuring wedeliver safe, high-quality, patient-centred care. Practice managers oversee thebusiness and organisational aspects of GP surgeries including finance,staffing, compliance and strategic development.
Working closely with the GPPartners and senior team, the successful candidate will play a central role indriving service improvement, maintaining regulatory compliance, and ensuringthe long-term sustainability and development of the practice.
Main duties of the job
Leadership and Management
Provide strong leadership and day-to-day operational management of the practice.
Line manage administrative and management staff and support the development of the wider team
Promote a positive, collaborative working environment across clinical and non-clinical staff.
* Oversee recruitment, workforce planning, staff training, and performance management.
* Lead on staff appraisals, policies, and HR processes.
* Ensure the smooth and efficient running of all practice services.
* Implement systems and processes to support high-quality patient care and improve operational efficiency.
* Manage practice facilities, equipment, and health and safety requirements.
* Oversee patient services including complaints management and service improvements.
* Ensure effective use of clinical systems and digital services.
* Manage the practice budget, financial planning, and reporting.
* Monitor income streams including NHS contracts and enhanced services.
* Work with accountants and partners to ensure financial sustainability.
* Identify opportunities to improve income generation and operational efficiency.
Previous management experience within primary care, healthcare, or a similar environment.
* Strong leadership and people-management skills.
* Experience of financial management and budgeting.
* Excellent organisational and communication skills.
* Ability to manage multiple priorities in a busy healthcare setting.
About us
Grovelands Medical Centre isa well-established and busy GP practice located in Reading, serving a patientpopulation of approximately 14,000 patients. The practice operates from itsmain site at 701 Oxford Road, Reading and provides a wide range of NHSprimary care services to the local community.
Our clinical team consists of7 GP Partners and 5 Salaried GPs, supported by a diverse multidisciplinary teamincluding nurses, healthcare assistants, pharmacists, paramedics, carecoordinators and other healthcare professionals. We are also supported by anexperienced administrative and patient services team who work together todeliver high-quality, patient-centred care.
The practice uses EMIS Web asits clinical system and is committed to continuous improvement in patientservices and operational efficiency. We work collaboratively as part of theReading Central Primary Care Network (PCN), enabling us to deliver enhancedservices and integrated care for our patient population.
Grovelands Medical Centreprides itself on being a supportive, forward-thinking practice with a strongteam ethos and a shared commitment to providing safe, effective andcompassionate healthcare.
For further information aboutour team and services, please visit our website:www.grovelandsmedicalcentre.co.uk
How to Apply
Please submit your CV andcovering letter outlining your experience and suitability for the role.Applications can be sent via email to pam.barrett@nhs.net
Qualifications
* GCSE grade A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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