Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Senior Account Handler within our friendly team based in Haverhill.
What does the role involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service as relationship‑building with our clients will be the key to your success.
In this role you will be working on a protected book of high‑net‑worth clients. As a Senior Account Handler you will provide support to colleagues along with the Team Leader and provide training to the team where required.
Qualifications and Experience
* You will need a minimum of 2 years experience working in the Insurance Industry
* Time management skills with the ability to work independently
* Experience of cross‑selling and upselling products
* Excellent communication skills
* Knowledge of motor and home insurance
* Ability to develop and maintain client relationships
* Proactive, use your initiative and show entrepreneurial spirit
* Willingness to learn and be curious; we offer plenty of opportunity to gain qualifications that will enhance your career in this growing industry
* Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way
Benefits
* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress your career across the entire Ardonagh family
* Gain CII or ACII qualifications to boost your knowledge and career prospects
* Pensions scheme for when you feel it’s time to retire
* 24‑hour support for physical and mental wellbeing
* 1 day paid volunteering day to give back to our communities
* The Spotlight Awards, where we shine a light on the brightest talent across our group
We are an equal opportunities employer who are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.
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