Job Summary
As a Live-In Carer, you will provide high-quality, personalised care and support to clients in their own homes. You will live with the client and assist with daily activities, ensuring their comfort, safety, and well-being. This role requires a compassionate individual with excellent communication skills and a strong commitment to improving the lives of others.
Main Aims of the Post
* Provide personal care, including bathing and dressing with dignity and respect.
* To support children, young adults and adults with a wide range of care and support needs.
* Assist with mobility and transfers, using appropriate equipment as needed.
* Administer medication as prescribed.
* Prepare and serve meals, considering dietary requirements.
* Perform light housekeeping duties, including cleaning and laundry.
* Offer companionship and emotional support to clients.
* Assist with shopping, errands, and appointments.
* Maintain accurate records of care on our online system; report any changes in the client’s condition.
* Communicate effectively with clients, their families, and healthcare professionals.
* Ensure the client’s home environment is safe and comfortable.
Requirements
* Previous experience in a support role, preferably as a live-in carer.
* Relevant qualifications in health and social care (e.g., NVQ Level 2 or 3).
* Excellent communication and interpersonal skills.
* Compassionate, patient, and empathetic nature.
* Ability to work independently and manage time effectively.
* Flexibility to adapt to the client’s needs and preferences.
* Valid driver’s licence (preferred but not essential).
* Enhanced DBS check.
Crossroads Direct Guidance for Live-In Care
Below is Crossroads Direct guidance for live in care and the levels that staff will be expected to support to:
Level 1 Clients – Domestic and Social Assistance
To ensure that the support required, as directed in the care plan are delivered in a person-centred manner that promotes dignity, respect and independence:
* To assist clients who need help with domestic duties such as dusting, vacuuming, bed making, laundry and ironing.
* To assist with household duties such as menu planning, meal preparation for clients and their visitors, looking after household pets (feeding), household plants, etc.
* To assist clients with financial matters and money management including shopping, pension collection, payment of bills on behalf of the clients, etc.
* To assist clients with correspondence, arrangements for outings and visitors.
* Driving duties and assisting the clients in using public transport.
* Attending social outings with clients such as places of worship, regular clubs, visiting family, friends, etc.
* Assisting the clients to fulfil activities of daily living, e. g. working, leisure and education.
Level 2 Clients – Domestic and Personal Care – to include all tasks from level 1
To ensure that the support required, as directed in the care plan are delivered in a person-centred manner that promotes dignity, respect and independence:
* To assist clients who need help with getting up in the morning, dressing, undressing, etc.
* To assist clients who need support with aspects of their personal care – help with washing, bathing, showering, hair care, shaving, oral hygiene, etc.
* To assist clients with toilet functions – e. g. using the toilet or commode, emptying and cleansing the commode.
* To assist the clients with prescribed medication only – no homely remedies unless risk assessed and approved by Care Operations Manager.
* To support clients with nutrition and hydration, which includes physically supporting with food & drink intake.
* To assist clients with mobilising and transferring.
* To give support to the family and other carers.
* To assist in looking after pets e. g. feeding and walking.
Level 3 Clients – Complex Care – to include all actions from level 1 & 2
To ensure that the support required, as directed in the care plan are delivered in a person-centred manner that promotes dignity, respect and independence:
* Positive Behaviour Support.
* Peg Feeding.
* Stoma Care.
* Epilepsy – requires emergency medication administering.
General
* Remain committed to the safeguarding and wellbeing of adults with care and support needs.
* Work at all times within the philosophy and policies of Crossroads Care.
* Comply with the Health & Safety at Work Act 1974 and with Crossroads Care Surrey’s Health & Safety policy, paying particular attention to the reporting of dangerous situations.
* Respect the personal choice and lifestyles of colleagues, carers, and people with care needs, ensuring that Equality, Diversity and Inclusion principles are applied at all times.
* Comply with the Code of Conduct.
* Undertake any other duties that may be considered commensurate with the level of the post and that are set out in the care plan.
* Promote Crossroads Care Surrey’s services and options of support.
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