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Working as a Sales Specialist in our Customer Operations, you’ll be at the heart of everything we do - helping our customers. You won’t just be part of the customers’ experience, you’ll make it, and take full responsibility for what lands your way by delivering customer service from the start of their sales journey with us.
Here’s a taste of what you’ll be doing
* You’ll talk to customers over the phone and via email, including engaging with industry stakeholders
* Every day will be different, you’ll be responsible for coming up with awesome solutions to resolve customer challenges
* You’ll lead on sales for E.ON Next, onboarding retentions, switches and cross-selling
* We take everything as a learning curve, so you’ll need to think fast, take responsibility and use your initiative, letting us know if there’s a way we can do things better
Are we the perfect match?
Here’s what we need from you
* A flair in sales, including negotiation skills, commercial understanding and the ability to identify the right solution for our customers’ needs
* Ability to discuss our product suite with customers (training will be provided), understand the customer needs and promote the appropriate product for the customer, whilst balancing the importance of business versus customer needs
* Ability to identify and create new opportunities for Sales
* Calm and resilient – challenging work is what keeps you creative and motivated
* Passionate and vibrant– genuinely excited to impress and help customers, drawing energy from having problems to solve - the more complex the better
* Team player – enjoy being part of a team, knowing the part you play in your teams’ success, committed to giving your best.
Ready to make a difference? At E.ON Next, we're not just powering homes, we're powering a sustainable future. Join our team and help us create a world where energy works for everyone.
Here’s what else you need to know:
* This role may close earlier due to high application volumes.
* The starting salary for this role is £24,987 with an OTE of £33,103 and uncapped commission. We’re passionate about providing fulfilling roles, and empowering growth and career progression.
* Our Flexible and Hybrid ways of working bring together the best of remote and hub-based working. We work Monday – Friday 9am – 5pm, and you’ll spend 2-3 days a week with your team in our hubs, which are social spaces with fully equipped kitchens providing you with free snacks, drinks and fresh fruit. Then at the end of the week, we take some time out together to wind down as a family.
* Did you know we’ve won awards for our flexible and family friendly working ways of working? Wherever you are in your journey, we have supportive inclusion networks, a market leading benefits package and family friendly policies including paid fertility leave, neonatal leave and equal parent leave.
* And to wrap up, we want you to enjoy 26 days of annual leave plus bank holidays. You can also buy another 2 weeks’ holiday and there is our generous pension contribution to secure your future. And the cherry top? we guarantee time off work to celebrate your Birthday.
Please note:
* DBS check and right to work - for successful candidates, a basic DBS check will be required. Unfortunately, this role is not sponsorable under the UKVI points-based system.
* Contract options – we offer full-time (37 hours) and part-time contracts (minimum of 30 hours per week).
* Base hub Location post training – choice of Nottingham City Centre or Syston (Leicester) hub
IMPORTANT INFORMATION
If you are invited to a Discovery Day, it will take place at our Nottingham hub. Should your application be successful, the initial 8 week training will also be conducted at our Nottingham hub. During this time you’ll be fully equipped with the skills you’ll need, and it’s important that everyone is available for each day, and come into the hub for 3 days, of the 8 weeks training.
A place to be you
We’re committed to equal opportunities and actively promote a diverse and inclusive working environment, where everyone can be their best. We believe in nurturing a culture where everyone feels respected, and our employee-run inclusion networks provide valuable opportunities for connection and collaboration. Together we’re better.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Industries
Utilities
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