Gazelle Global is looking for a Major Incident Manager and Incident/Change Analyst in Wokingham, UK. This vital role involves leading responses to high-severity IT incidents, ensuring effective communication with stakeholders, and managing post-incident activities while continuously improving the Major Incident Management process. Ideal candidates will have extensive experience (6-10 years) in Major Incident Management, a strong technical understanding of IT infrastructure, and excellent communication skills. ServiceNow expertise and the ability to work under pressure are essential.
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