Senior Administrator / Account Manager
📍 Full-Time | Permanent | £28,000–£30,000 | Near Pontefract
We’re recruiting on behalf of a growing organisation in the training and education sector for a Senior Administrator / Account Manager. This is a varied role combining high-level administration with client relationship management, ideal for someone who thrives in a busy, professional environment.
Key Responsibilities:
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Provide exceptional administrative support across training and apprenticeship programmes
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Act as the main point of contact for clients, learners, tutors, and awarding bodies
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Manage course documentation, reports, and key project timelines
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Maintain internal systems and ensure compliance with regulatory standards
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Prepare client reports and assist with invoicing and cost tracking
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Support new tutor recruitment and onboarding
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Help identify opportunities to improve processes and enhance client experience
What We’re Looking For:
âś… Strong administrative background with excellent attention to detail
âś… Experience managing client relationships professionally
âś… Confident communicator with solid organisational skills
âś… Able to work independently and as part of a team
âś… Proficient in MS Office, particularly Excel
âś… Full UK driving licence (travel may be required)
This is a great opportunity for someone looking to take ownership of their role and contribute to a values-led, client-focused organisation