Join our team as a Customer Service / Sales Support Exec - Global Leader at Guardian Jobs. This hybrid role is based in Caerphilly, offering a competitive salary and excellent benefits, including pension, bonus, and private health.
About the role:
* Location: Caerphilly Office Based 3 Days Per Week / Hybrid Working
* Type: Permanent, Full Time (35 hours/week)
* Industry: Chemical & Ingredients Distribution
* Salary: Competitive Market Salary
Responsibilities include:
* Building relationships with customers alongside Account Managers
* Providing first-class service via phone, email, and CRM tools
* Processing orders, handling returns, and improving processes
* Resolving customer issues promptly and efficiently
Ideal candidate:
* Proficient in PC, Microsoft Office, CRM software (ideally SAP)
* Friendly, organized, resilient, and problem-solver
About us:
We are a global distributor with revenues over $9 billion, serving diverse industries worldwide. We value safety, integrity, and collaboration, offering a comprehensive rewards package and committed to fair employment practices.
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