Warehouse Supervisor/Manager
Chessington | Full Time, Permanent | 40.5 hours per week
Company Overview
SEGA Amusements International Ltd is a leading player in the amusement and entertainment industry, dedicated to providing top-quality arcade games and merchandise worldwide. Our mission is to deliver innovative entertainment solutions that bring joy to audiences across various leisure venues.
Summary
We are looking for an experienced and hands-on Warehouse Supervisor/Manager to lead our warehouse operations in Chessington. This is a key role responsible for inventory accuracy, operational efficiency, health & safety, and the day-to-day leadership of the warehouse team.
If you're organised, practical, and confident managing people and stock in a fast-moving environment, we'd love to hear from you.
The Role
Reporting to the Head of Department, you will be responsible for the smooth and efficient running of all warehouse activities, including receiving, storage, picking, packing, and dispatch. You will ensure stock accuracy, compliance with health & safety legislation, and high service levels for both internal and external customers.
Responsibilities
* Manage all warehouse and inventory control operations
* Plan and optimise warehouse layout and space utilisation
* Oversee goods in/out, picking, packing, and dispatch operations within UK and overseas
* Must have a strong understanding of international shipping regulations, documentation requirements, and associated costs
* Maintain stock accuracy through weekly stock checks and variance control
* Ensure picking and dispatch accuracy targets of 98%+
* Keep stock loss below 1% of annual cost of sales
* Produce regular stock and performance reports
* Manage returned stock processes efficiently and accurately
* Ensure compliance with all health, safety, and warehousing legislation
* Maintain a clean, safe, and secure warehouse environment
* Lead, coach, and develop the warehouse team of three
* Plan rotas, assign tasks, and monitor team performance
* Liaise with suppliers, transport partners, and internal departments
What We're Looking For
Essential:
* Proven experience supervising/managing a warehouse or distribution operation
* Strong knowledge of health & safety and warehouse best practice
* Experience with inventory control and stock accuracy
* Confident people manager with good communication skills
* High attention to detail and good numerical skills
* Physically capable of manual handling duties
Desirable:
* Forklift licence
* Experience using warehouse or inventory management systems
* Interest in the amusement or leisure industry
Working Conditions
This role involves physical activity and working in warehouse environments that may be hot, cold, or confined at times.
Join our team at SEGA Amusements International Ltd and be part of a dynamic company that values innovation and excellence. If you are ready to lead our warehouse operations, we want to hear from you
Job Types: Full-time, Permanent
Benefits:
* Additional leave
* Bereavement leave
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Life insurance
* On-site parking
* Referral programme
Work Location: In person