The role involves ensuring high standards across all administrative and front of house duties within the reception and wider administrative team. It includes providing comprehensive administrative support to the dental team, managing diaries and appointments effectively, and delivering high quality facetoface customer service to patients and visitors. The post holder oversees the day to day coordination of reception services within the Dental Directorate and contributes to wider service continuity by offering cross cover support to other administrative staff across Dental Services. The role is responsible for ensuring the smooth and efficient running of administrative and reception services within the Dental Directorate. It combines a range of duties that support clinical teams, maintain effective patient flow, and uphold high standards of customer service. A key part of the role is providing administrative support to the Dental Team, which includes producing documents using appropriate software. The post holder may complete delegated tasks from senior staff and is also required to attend borough meetings, take accurate minutes, and distribute them to relevant members to support clear communication across the service.
A major element of the role is the day to day coordination of reception services. This involves managing clinical diaries in collaboration with clinical staff to ensure clinics run efficiently and appointment slots are used effectively. The post holder oversees the appointment booking system, ensuring patient details are entered accurately and appointments are managed in a timely manner.
Flexible working will be considered for all roles.
Unfortunately, we do not hold a sponsor licence for working Visas.