About the Role
As a Head Housekeeper at HC‑One, you’ll value kindness above all – guiding everything we do in our Dementia, Nursing, Residential, and Specialist care homes. Our residents are individuals with their own stories, and you’ll help create a safe, clean, and comfortable home where they feel respected and cared for.
Responsibilities
* Managing the cleaning rota and daily schedules
* Leading by example and supporting your team
* Overseeing laundry for personal and shared items
* Ordering cleaning products and supplies
* Following and updating infection control procedures
* Keeping records and completing cleaning checks
* Ensuring safety and COSHH guidelines are met
You’ll plan ahead, but you’ll also be ready to jump in when needed. No job will be too small if it helps keep our residents safe and happy.
Qualifications
We’re looking for someone with housekeeping experience and team leadership skills. You’ll need to be organised and aware of Health & Safety and infection control. Most of all, you’ll be friendly, positive, and kind in every conversation and task.
Safeguarding is everyone’s responsibility; therefore, you should be able to recognise signs of possible abuse, harm or neglect in its different forms and know what to do if concerns arise. You must attend safeguarding training appropriate to your role and undertake additional training in associated areas, seek appropriate advice, and report concerns, including escalation if action is not taken.
Benefits
* Hourly rate subject to experience and qualifications
* Paid Enhanced DBS/PVG
* Free uniform
* Nutritious meal available during a shift of eight hours or more
* Company pension scheme
* 28 days annual leave inclusive of bank holidays
* Group life assurance cover
* Wagestream – financial wellbeing and flexible access to pay as you need it
* Award‑winning learning and development and support to achieve qualifications
* GP online – a service providing around‑the‑clock GP consultation via an interactive app, available to you and your children under 16
* Opportunity to learn from experienced colleagues as part of an outstanding and committed team
* Colleague discounts – access to over 1600 high‑street discounts including carefully selected discount partners
* Wellbeing – free of charge access to an independent and confidential Employee Assistance Programme, providing 24/7 365 support for a range of issues, including physical, mental and financial issues
* Excellent recognition schemes such as "Kindness in Care" and Long Service Awards
* An attractive refer a friend scheme of up to £1,000 per referral, depending on the role
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