Overview
As a Soft Services General Assistant, you will work closely with the Facilities Soft Services Team Leader and other Facilities Colleagues within the friendly and supportive Soft Services Team to provide domestic and catering services within a hospital environment. This role is varied and dynamic, offering a variety of activities to support and enable the delivery of HCRG Care Group Community Services. The role is primarily based between Paulton Memorial Hospital and St Martins Community Hospital, so travel across sites is essential. A valid UK driving licence is an essential requirement for this role due to the requirement to drive a company van.
Main Responsibilities
The Soft Services General Assistant will play an important role in the future of HCRG Care Group and the Soft Services Team for delivering all aspects of Soft Services. This will include, but may not be limited to: cleaning, catering and portering.
* Cleaning – Day to day cleaning of a variety of areas (staff and public amenities, offices, meeting and training spaces, clinical outpatient areas and clinical inpatient areas) in accordance with cleaning schedules and NHS Cleaning Standards. Includes ad hoc and periodic cleaning (high level cleans, carpet cleaning, rotary wash, external jet washing of pathways, bins and fleet vehicles) and reactive cleaning (deep cleans, spills and leaks).
* Catering – Ward kitchen food and drink service; catering block (St Martins) food preparation and management.
* Portering – Stock control, goods in services, ward clean downs, and transportation between sites of equipment and supplies using the company van.
Benefits and development
* Access to our free well-being service available 24/7/365 online and by telephone including counsellors, post-trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters.
* Free statutory and mandatory training, plus access to a range of courses and e-learning to develop further skills and in-house opportunities continuing your professional development.
* Innovative forward-thinking culture with the opportunity to put forward your ideas and contribute to how we work. You may be encouraged to apply for national funding to drive initiatives locally to benefit patients and service users.
* Rewarding and supportive teams; opportunities to recognise others by nominating for local and national awards annually and taking part in the virtual "Ask our Executives" event.
* The pride of working for an organisation committed to high clinical and quality standards, with the majority of rated services holding "good" or "outstanding" ratings from the Care Quality Commission.
Ideal candidate
* Range of work procedures and practices; base level of theoretical knowledge plus experience relevant to the post – essential.
* Facilities in-house training program to be completed within agreed timescales – essential.
* Willingness to undertake NVQ Level 3 Food Hygiene if not already qualified in order to fulfil catering duties.
* Full clean UK driving licence.
As a Bank Soft Services General Assistant, you'll be part of our valued team at St Martin's Hospital in Bath. In addition to attractive hourly rates, you will benefit from:
* Self-booking access to all bank shifts; staff can book shifts within their Business Unit and must meet shift requirements.
* Ability to request a duty and to request shifts or days off up to six weeks in advance to support work-life balance and personal commitments.
* Wagestream access to track and receive earned wages on demand.
* Working in an environment focused on high clinical and quality standards.
* Opportunities to work in different areas and services to gain new knowledge and experience.
* Access to our Strive for Better networks, a national support and professional network of NHS professionals, for ongoing development in care and quality.
Established in 2006, we are one of the UK\'s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year — guided by our simple values: we care, we think, we do. We are committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We are a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive as everyone. While it doesn\'t happen often, sometimes a role is very popular and we may close it earlier than the date shown. If you\'re keen to join our team, we would love to hear from you so please apply as soon as you can.
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