Overview
Job ID: 3167374 | AWS EMEA SARL (UK Branch)
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes. You will apply AWS frameworks, such as the Well‑Architected Framework and Cloud Adoption Framework, while demonstrating technical credibility across diverse stakeholders. Your tasks include distilling customer needs into clear technical requirements, deconstructing complex problems, and making informed trade‑off decisions that consider performance, scalability, security, and business impact.
Eligibility for UK Government Security Clearance is required for this role.
Key Responsibilities
* Lead and manage complex cloud migration and transformation projects/programmes from inception to completion.
* Ensure successful delivery of project/programme outcomes within agreed time frames, budget and quality parameters.
* Develop and execute project/programme level planning with agility to adjust strategies as necessary to meet evolving business objectives.
* Build and maintain strong stakeholder relationships across customers, partners and internal teams at all levels.
* Drive key decisions and resolve project/programme level risks and issues.
* Establish robust governance, project/programme structure and communication plan.
* Lead multidisciplinary teams of technical specialists.
* Ensure compliance with security, regulatory and governance requirements.
* Bridge business requirements with technical solutions, facilitate engineering discussions and ensure alignment with customer business outcomes.
* Distill customer needs into clear technical requirements and map them to business outcomes.
Basic Qualifications
* Experience in leading and delivering enterprise‑level IT engagements.
* Knowledge of technology principles and services including infrastructure, business applications, data management, security, application platforms and consumer‑facing technology.
* Experience in leading multiple Agile teams (e.g., Scrum Masters, Product Owners) concurrently or at scale.
Preferred Qualifications
* Active project management certification (e.g., APM, CSM, PMI‑ACP, PRINCE2).
* AWS certification.
* Experience delivering customer engagements in a professional services role.
* Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga.
* Experience working with and presenting to C‑level executives, IT, and lines of businesses across organizations or equivalent.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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