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Assistant file handler

Liverpool (Merseyside)
Keoghs
Assistant
Posted: 19 February
Offer description

Department: Legal
Location: Liverpool

Description

WHY APPLY:
Join a dynamic, expanding team where your contributions have a real impact on clients and outcomes.
Benefit from structured career development, mentoring, and opportunities to grow into leadership roles.
Work in a supportive and professional environment that encourages collaboration, innovation, and achieving results.
Be part of a team that values teamwork, professional growth, and making a meaningful difference every day.
ABOUT THE TEAM:
A nationwide team of 130 specialist professionals, operating across the UK and acting on behalf of all four major legacy insurers, as well as corporate and public sector clients.
The team provide an end-to-end disease service, blending strategic advisory expertise with a proven, scalable volume capability across both long- and short-tail disease claims.
The team are experts in delivering valuable market insight and trend analysis to help clients strengthen their approach, improve outcomes, and control overall claim spend.
The team handle a broad spectrum of matters, from high-volume NIHL claims to complex group litigation, using experience and innovation to minimise indemnity costs.
ROLE OVERVIEW:
Due to continued expansion, we are seeking an Assistant File Handler to join our Industrial Disease team in Liverpool, supporting a growing and diverse client base.
Assist with managing a varied caseload of Industrial Disease matters, including NIHL and other disease claims, contributing to positive client outcomes.
Work closely with senior team members to progress claims efficiently while developing your technical knowledge and practical experience.
Become part of an energetic, collaborative, and friendly team with strong opportunities for career growth and development.

Key Responsibilities

Assist in progressing files effectively and appropriately, ensuring compliance with client SLAs, court directions, timetables, and SRA Standards & Regulations.
Draft court documents, prepare bundles, review records and documentation, and analyse evidence to support the effective management of claims.
Support dispute resolution activities, including negotiation, advocacy tasks, and attendance at telephone hearings where required.
Liaise with clients, Counsel, and experts, providing accurate client reporting and managing instructions as part of the wider case strategy.
Maintain accurate MI, update systems regularly, complete fee-earning tasks efficiently, and work towards achieving agreed chargeable targets.

Skills, Knowledge & Expertise

Strong organisational skills, with the ability to manage multiple tasks, prioritise workloads effectively, and maintain accurate and well-ordered case files.
A motivated and proactive approach to work, demonstrating commitment to meeting deadlines, contributing to team objectives, and delivering a high standard of support.
A genuine willingness to learn and develop, with an openness to building technical knowledge and practical experience within a specialist legal environment.
Ability to take direction and guidance from senior colleagues, applying feedback constructively while progressively developing technical knowledge and experience.
Previous litigation experience is advantageous but not essential.
Ability to apply strong analytical and critical thinking skills.
Develop a solid understanding of key legal concepts through structured guidance, including the relevant area of law, liability, and quantum.
Gain deeper knowledge of the Civil Procedure Rules (CPR) and how they apply in practice.
Build experience in financial management, including tracking fees and recording chargeable hours.

Job Benefits

Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
Simply Health Care Cash Plan
WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death in Service
Critical Illness Cover
PHI/Income Protection (Private health insurance)
Pension Contribution based 5% Employee / 3% Employer
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
* after successfully completing probation

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