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Technical writer

Cambridge
SoCode
Technical writer
Posted: 22 August
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The candidate should meet the following requirements


Job Description


Role Description


The ideal candidate will have


The candidate should meet the following requirements


Job Description


Role Description


The ideal candidate will have

Job Title: Technical Writer
Location: Godmanchester
Salary: £45,000 – flexible for the right candidate
Our client is seeking a Technical Writer to create and maintain technical documentation, assisting users in understanding and utilizing products and systems. The role involves collaborating with engineers, product teams, and designers to gather information and produce clear, accurate, and user-friendly documents. The candidate will use tools like CAD and graphic design software or coordinate with others to include visual elements. The primary goal is to support customers with accessible guides and instructions.
Main Responsibilities:
1. Ensure documents are current and accessible; write and update user guides, manuals, and instructions, ensuring compliance with industry and legal standards.
2. Collaborate across teams to produce clear documentation, incorporating diagrams, visuals, videos, or animations as needed.
3. Manage deadlines and content updates effectively.
4. Test products to verify instructions' accuracy.
5. Utilize content management tools for organizing and publishing materials.
6. Assist in creating training materials and e-learning content.
7. Review documents for clarity and correctness.
8. Select optimal presentation methods for technical information and suggest improvements for customer understanding.
9. Identify and recommend process improvements.
10. Translate complex technical details into simple language and verify accuracy with multiple teams.
11. Plan work three months ahead in coordination with project and engineering teams.

Qualifications & Experience:
12. Qualification in technical writing, engineering, communications, or related field (e.g., NVQ4, HND, degree).
13. Experience in writing for software or hardware products.
14. Comfortable working within an Agile environment.
15. Background in science or engineering is advantageous.
16. Proficient in Microsoft Office and documentation tools (e.g., FrameMaker, MadCap Flare).
17. Familiar with version control and content management systems.
18. Basic understanding of HTML/CSS is beneficial.
Skills & Traits:
19. Ability to understand and explain complex topics quickly.
20. Excellent written and verbal communication skills.
21. Highly detail-oriented.
22. Capable of working independently or collaboratively.
23. Strong organizational and time management skills.
24. Skilled at simplifying technical content for diverse audiences.
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