An exciting opportunity has arisen for a highly organised and motivated Appointments Coordinator to join our busy and supportive Sleep Disorder Centre team at Queen Victoria Hospital. This is a key administrative role, supporting the efficient running of the service through the co‑ordination of patient bookings, waiting lists, and diagnostic pathways. You will play a vital part in ensuring patients receive timely care while helping the Trust meet important performance targets.
Responsibilities
* Co‑ordinate and schedule outpatient, inpatient, and home diagnostic appointments
* Manage and maintain accurate waiting lists and patient pathways
* Support delivery of RTT (Referral to Treatment) targets through effective tracking and data entry
* Handle high volumes of patient calls and enquiries with professionalism and empathy
* Work closely with clinical teams to optimise clinic utilisation and patient flow
* Ensure clinic outcomes, DNAs, and pathway updates are accurately recorded
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