Job Overview
Frasers Group is rethinking retail. Through digital innovation and unique store experiences, we are serving our consumers with the world’s best sports, premium and luxury brands globally.
Job Description
You will assist in implementing a relevant and data driven Search & Visual Merchandising strategy, adopting best in class strategies and developing forward thinking features. You will personalize the experience across every touch point and you will be at the heart of delivering that for each brand, to make the consumer’s experience feel as personable as possible. You will be a vital part in moving our digital offering forward and we need you to help be a primary driver of innovation, customer first and evidence-based working to help drive towards the group digital KPI’s.
Responsibilities
* Developing, implementing, and overseeing data driven, customer-centric visual merchandising strategies.
* Managing onsite search, ensuring optimal configuration across fascias and enhancing the search experience.
* Enhancing personalisation on site and app via search and merch tools.
* Contribute new ideas into our Digital roadmap.
* Promote a culture of experimentation, ensuring we are constantly iterating and evolving strategies with proven uplifts.
* Analyse and Interpret A/B test results, compiling detailed views of outcomes, learnings and next steps.
* Utilise and update playbooks of best practises to be used within the business to ensure consistent and scalable optimisation practices.
* Use data insights, to identify customer pain points in the journey. Presenting recommendations on how we can optimise in these areas.
* Working cross-functionally to optimise experience during trade events and other initiatives.
* Help Build, develop and manage weekly reporting on key insights and actions.
Qualifications
* Degree related subject.
* Commercial & analytical mindset.
* Passionate about customer behaviour, optimising online experiences and an interest in wider digital practices.
* Strong data driven mindset with a sound commercial understanding.
* Experience in analytics tools.
Benefits & Recognition
* Frasers Champion– Peer nominated scheme, 8 winners receive double pay for a month.
* Frasers Festival– Celebration event with brand village, guest speakers, entertainment.
* CEO Sessions– Quarterly opportunity to attend sessions led by CEO and leadership.
* Retail Reconnect– Annual two-day store visit to understand business impact.
* Frasers Fit– Free gym classes, discounted memberships, wellbeing app.
* Retail Trust– Free access to wellbeing helpline, counselling, legal support.
Application Process
The Recruitment Team will review applications and all candidates will receive a response. Shortlisted applicants may be asked to confirm key details before being booked in for a first stage interview focusing on cultural alignment and values. Successful candidates will advance to two further interview stages with the Hiring Manager and wider team, technical focus and potential presentation/task.
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