Job Description
We're seeking an experienced and pro-active Neighbourhood Housing Officer in Liverpool on an ongoing temporary basis for a minimum of 3 months. This is an agile role, with frequent time spent on patch, whilst there's no fixed office/home working split, you must be able to attend meetings and training in Liverpool City Centre when required.
Key responsibilities:
* Manage low level ASB (including dog-related issues) and support community safety cases such as cuckooing with the Safer Neighbourhoods Team
* Lead on tenancy management, including breaches, safeguarding, arrears visits, and estate/communal inspections
* Let homes efficiently to reduce rent loss and provide responsive customer service, including face to face visits
* Maintain strong visibility in neighbourhoods, gather resident feedback and support neighbourhood sustainability
* Contribute to neighbourhood plans, deliver neighbourhood management activity and support environmental standards
* Build effective partnerships with local agencies and manage service charges, budgets, renewals and resident consultations
What you'll need to succeed
* Strong experience in tenancy management including ASB within a social housing environment
* Confidence working in the community, including lone working and on your own initiative
* Strong communication and interpersonal skills
* Flexible and adaptable approach, happy to follow a no fixed office or WFH pattern
* Driving licence with access to your own vehicle and valid business insurance
What you'll get in return
* Weekly pay
* Competitive hourly rates
* Option to be paid PAYE or Umbrella
* Mileage reimbursement
* Ongoing contract until end of Sept 2026
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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