An exciting opportunity has arisen at Keystone Property Finance for a highly motivated individual with exceptional analytical and written communication skills to join our IT team. The successful candidate will be responsible for ensuring that the quality of software developed meets the business's needs and functions as expected. The ideal candidate will have experience in manual testing and creating test plans, be an effective communicator and a team player, possess a natural curiosity with the ability to work independently, be ambitious for personal development and learning, be proactive and efficient, and have strong interpersonal skills. This role is predominantly office-based, with one day working from home after probation. Key Responsibilities Reading and understanding User Stories and Technical Design Documents. Identify the test scope, create test plans and test cases. Execute test cases, document defects and liaise with developers. Liaise with the Line Manager, escalating any specific areas for discussion or resolution, and making suggestions for improvement. Use clear communication to liaise with colleagues to understand the specifics surrounding identified issues. Have meticulous attention to detail with an ability to work methodically. Work closely with Developers, Business Analysts, and Stakeholders to ensure high-quality on-time delivery. Identify areas where process and service improvements can be made and develop recommendations. Answering queries raised during User Acceptance Testing. Ensure that project administration is carried out to a high standard to ensure projects are always kept up to date. Out of hours implementation testing is expected once a week. Out of hours’ time is recorded and given back. Adhoc Answering IT support requests for both external/internal customers, training will be provided. General IT support for our offices in Kings Hill and Wilmslow (remotely). Aiding in the creation of technical specification documents for suggested system changes. KEY SKILLS/COMPETENCIES Adaptability & Flexibility Strong analysis skills and logical approach to problem solving. High attention to detail. Adaptability and Resilience to changing circumstances and acting in a manner that facilitates the change process. Cooperation and Teamwork Participates as a team member acting with integrity, creating effective and professional working relationships with colleagues. Co-operates openly and honestly with colleagues and participates in team activities, sharing experiences and ideas. Assists other teams and team members when necessary. Monitoring and Controlling Progress Actively monitors progress of day-to-day work and acts to achieve targets. Provides feedback to senior management on any potential problems. Knowledge of Process High competence in Microsoft Office Programmes. Experience in the creation of testing documentation and executing testing. Knowledge of the mortgage process would be beneficial. Experience with ClickUp would be beneficial. Experience in SQL would be beneficial. Communication Takes on board feedback from the business and communicates feedback to the manager where required. Possess good communication skills to effectively engage with individuals at all levels of the organisation, adapting communication style and approach to accommodate different personalities and preferences, fostering positive and productive interactions across the board. Communicating facts and concepts so they can be easily interpreted and understood by others. Maintain a balanced approach when sharing information, providing enough detail to ensure clarity and understanding without overwhelming the recipient, and tailoring the amount of information to suit the individual’s needs and preferences. Balances amount and level of information, conveys key issues in appropriate order. Communicates in plain English, speaking clearly and fluently and using correct grammar in all written work with attention to detail. Listens to instructions and passes on information as directed. Planning Own Work Establish a daily course of action to accomplish day to day work targets. Is aware of the team’s priorities, targets and objectives and plans own work accordingly. Is realistic with timescales. Keystone’s Values Our Values help define who we are as Keystone Property Finance. They come from the beliefs we hold, the way we behave and how we want to work together for our customers. A successful candidate will display all of these. Resilience: Determination within our approach and perseverance. Adaptability: Embracing change and adapting our communication style to others. Integrity: Always doing the right thing and always with honesty. Excellence: Achieved through constant improvement and as a natural result of committing to our shared values.