Live Services Manager- Motorsport Games Hybrid (Silverstone, Northamptonshire) About Us Motorsport Games is a racing game developer, publisher and esports ecosystem provider of official motorsport racing series, including the iconic 24 Hours of Le Mans endurance race and the associated FIA World Endurance Championship (the “WEC”). Our portfolio also includes the KartKraft karting simulation game, as well as Studio 397 B.V. and their rFactor 2 realistic racing simulator technology and platform. rFactor 2 also powers F1® Arcade through a partnership with Kindred Concepts. Our purpose is to make the thrill of motorsports accessible to everyone by creating the highest quality, most sophisticated and innovative experiences for racers, gamers and fans of all ages. Our products and services target a large global motorsport audience. We develop and publish racing video games including for personal computers through various digital channels, including full-game and downloadable content. We have obtained the official licenses to develop multi-platform games for the 24 Hours of Le Mans race and the WEC. We are also striving to become a leader in organizing and facilitating esports tournaments, competitions, and events for our licensed racing games The Role At Motorsport Games, we bring the thrill of racing to life. Our talented team of developers, designers, and creators share one passion: delivering world-class racing video games and experiences that keep fans coming back for more. We are seeking Live Services Manager — an ambitious, commercially minded individual eager to grow their career by driving the success of our RaceControl subscription platform. This role is central to driving recurring revenues, improving customer lifetime value (CLV), and ensuring a best-in-class live service experience. You will develop and execute initiatives across pricing, packaging, retention, upsell, and live content programming to ensure subscribers see ongoing value in RaceControl. This is an ideal opportunity for a rising star ready to take ownership, deliver measurable results, and help shape the sales and engagement strategy for one of motorsport gaming’s most exciting live services. Be part of an ambitious, creative team shaping the future of racing games. Work in an environment that values innovation, ownership, and personal growth. Competitive salary performance-linked bonuses. Key Responsibilities Drive Sales & Growth Develop and execute sales strategies to grow subscription revenues, average revenue per user (ARPU), and customer lifetime value (CLV). Identify new market opportunities and collaborate with marketing to convert leads into subscribers. Implement A/B testing and promotional campaigns to optimize conversions and upsells. Collaboration Analyse churn and engagement data to design retention and win-back programs. Collaborate with product and community teams to ensure regular, high-impact live content updates that keep subscribers engaged. Live Services Management Oversee RaceControl’s live content calendar, ensuring regular, high-value updates that keep subscribers engaged. Track engagement data to shape future live service priorities Insight-Led Strategy Own and report on all key subscription KPIs (growth, churn, engagement, ARPU). Translate data into actionable insights that inform pricing, packaging, and customer experience improvements. Build and track customer journeys to identify friction points and optimize conversion funnels. Cross-Functional Collaboration Partner with marketing on lifecycle campaigns and acquisition strategies. Work with the product team to ensure RaceControl delivers continual value and player satisfaction. Support finance with forecasting and revenue reporting. Core Skills & Experience Experience & Industry Knowledge 2–4 years of experience in sales, growth marketing, or live services — ideally within gaming, SaaS, or digital entertainment. Proven track record of managing subscriptions, driving retention, and optimizing monetization in live or digital service environments. Comfortable using subscription analytics, CRM platforms, and A/B testing tools to drive measurable results. Familiar with using game or product data to identify opportunities, craft narratives, and predict user behaviour. Experienced in working with marketing and development teams to keep products competitive and relevant in fast-moving markets. Commercial & Analytical Skills Strong commercial acumen with a focus on retention, monetization, and ARPU growth. Proven ability to meet and exceed sales targets through data-driven strategies. Analytical mindset — able to translate insights into clear commercial actions and growth initiatives. Skilled at managing live service calendars and community engagement strategies that support revenue and retention goals. Collaboration & Communication Excellent communication and stakeholder management skills; able to collaborate effectively across product, marketing, and operations. Confident presenting insights and influencing decisions with data-backed recommendations. Mindset & Drive Self-starter mentality — ambitious, proactive, and eager to make a measurable impact. A unique blend of business and technical savvy, with the drive to turn ideas into outcomes. Curious about market trends and player behaviour, constantly seeking innovative ways to grow engagement and revenue. Motivated by challenge, learning, and seeing tangible results from your work. Location & Eligibility This role requires regular onsite collaboration. We recognise that flexibility matters, and we’re open to discussing alternative working arrangements that support both individual and business needs