Regional Service Manager - Covering South Yorkshire Region 40 hours per week Monday to Friday - full flexibility to cover weekends and out of hours when required. Covering the South Yorkshire Region areas such as - Sheffield, Doncaster, Halifax, Bradford, Dewsbury, and Scunthorpe 28,000- 30,000 per annum Sodexo rewards and benefits Job Introduction About the Role Are you a dynamic leader with a passion for operational excellence and people management? We are looking for a Regional Operations Manager to take full accountability for day-to-day management, coordination, and control of all contract activities within the designated region. You will play a pivotal role in ensuring our clients receive exceptional service while driving profitability, operational efficiency, and team performance. What you'll do: As Regional Operations Manager, you will: Lead, develop, and motivate a high-performing onsite team to deliver services of the highest quality, in line with contract specifications and Service Level Agreements (SLAs). Take full accountability for operational service delivery, financial management, client relationships, compliance, and people management across all designated sites. Manage the regional P&L account, maximise profitability, and ensure effective cost control. Act as the operational interface between clients and senior management, promoting positive relationships and ensuring client satisfaction. Drive continuous improvement, innovation, and operational excellence across systems, processes, and services. Ensure compliance with statutory regulations, company policies, and contractual obligations, maintaining health, safety, and wellbeing standards. Support business development and account strategy, identifying opportunities for growth and additional services. Implement Sodexo's mission, values, and strategies to uphold brand integrity and service excellence. What you bring: Essential: Proven experience in operational management in a similar environment. Strong people management skills, including recruitment, training, and performance management. Ability to interpret financial and commercial information to drive decisions. Excellent communication, interpersonal, and numerical skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Self-motivated, able to manage multiple priorities and work independently. Desirable: IOSH Managing Safely qualification. Experience managing conflicting expectations of clients and consumers within a single business area. What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part of something greater? Apply today!