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1st line support team lead

Chandler's Ford
Permanent
Mexa Solutions
1st line support
Posted: 13h ago
Offer description

Job Description

Join a not-for-profit organisation and play a key role in delivering and managing IT support…


1st Line Support Team Lead

£35,000 – 40,000

Hybrid – 3 days a week in office near Chandlers Ford


Your new company…

This large housing association do more than just build houses. They invest heavily into local communities and strive to make a difference for the people who live in their homes.


They’re also a great place to work and have been recognised as one of the 50 best large companies to work for in the UK.


Benefits include a generous pension scheme, 28 days holiday (with the ability to buy more), life assurance, health and wellness plans, generous parental and family leave, discounts across 100s of retail brands and lots more.


Your new role…

You’ll be supporting, managing and inspiring a fantastic 1st line team to deliver excellent service to colleagues across the business. Technical knowledge is key and you’ll be a key point of escalation for any complex queries.


As you’re in a leadership position, you’ll need a bigger picture approach and will continuously look for ways to improve service and support functions.

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