Job Description
Job Overview:
We're recruiting a Domestic Assistant to support a busy care home.
We are looking for someone to provide cleaning services within the organisation to a high standard, following legislative requirements and relevant regulations.
The successful candidate may also be required to carry out additional duties as reasonably requested.
Location: The service's premises, but you may be required to work from other locations at the discretion of the company and with appropriate notice.
Role-specific Duties
* Provide cleaning services within the organisation to a high standard.
* Implement actions to meet and maintain cleaning standards.
* Evaluate standards of cleaning.
* Follow legislative requirements and relevant regulations.
* Be responsible for promoting and protecting the welfare of those supported by the service.
Working with Others
* Develop effective working relationships with colleagues within the service.
* Maintain and develop relationships with residents' loved ones.
Leading by Example
* Seek opportunities for personal and professional growth.
* Act as a role model for others and an ambassador for the service.
* Maintain professionalism, politeness, and reasonableness at all times.
Personal and Professional Development
* Understand the regulatory framework governing the service, including CQC requirements.
* Attend mandatory and other training as directed by management.
* Follow all policies and procedures relevant to the role.
* Embrace learning opportunities.
About The Role
Essential Criteria
Qualifications:
* Good English (written and verbal).
Skills:
* Communication skills to build rapport with residents, communicate effectively with them, and colleagues.
* Problem-solving skills to adapt to and address situations quickly, develop solutions, and recognise/report situations requiring protection.
Previous Experience:
* Previous experience is not required.
Values-based Personal Qualities
* Working Together: Involve residents, families, external agencies, and colleagues; speak up when things go wrong.
* Respect and Dignity: Promote person-centred care and independence.
* Everybody Counts: Ensure no discrimination or exclusion, understand human rights, and enable individuals to voice concerns.
* Commitment to Quality of Care: Strive for quality, embrace constructive feedback, and seek opportunities for learning and improvement.
* Compassion: Show kindness, empathy, and understanding in all interactions.
* Improving Lives: Share ideas, focus on wellbeing, and aim to improve outcomes.
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