Job Description
Hospitality Manager (Care Home)Location: Lowestoft, SuffolkSalary: £35,000 per yearType: Permanent, SalariedImportant: Sponsorship is not available for this role. Candidates must have the right to work in the UK.About the RoleWe are seeking a Hospitality Manager to join a friendly, family-oriented care home in Lowestoft. In this hands-on role, you will use your people management and communication skills to deliver an outstanding experience for residents. You will oversee all hospitality operations, including food service, activities, housekeeping, and maintenance, ensuring the highest standards are maintained.Key Duties and Responsibilities
* Deliver exceptional resident experiences, aligned with values of compassion, empathy, and transparency
* Lead and support hospitality staff, fostering a positive work environment and teamwork
* Oversee food service operations, working closely with the chef to ensure quality meals on time
* Develop and manage engaging activities promoting residents interests, wellbeing, and fun
* Maintain high cleanliness and first-impression standards throughout the facility
* Manage maintenance issues to ensure the facility remains in excellent condition
* Control the hospitality budget, meet targets, and manage costs effectively
* Build strong relationships with residents, families, and staff to enhance community engagement
* Ensure staff are well-trained and compliant with health, safety, and employment regulations
* Maintain thorough records and uphold regulatory standards
Skills and Attributes
* Previous hospitality management experience, ideally in a care home, hotel, or similar environment
* Excellent communication, motivational, and people skills
* Genuine interest in engaging residents and families
* Strong organisational skills and effective time management
* Hands-on approach with a passion for delivering excellent hospitality
Benefits
* Comprehensive induction and ongoing training
* Opportunities for career development and progression
* Employee Assistance Programme
* Blue Light Card Scheme (enrolment fee reimbursed)
* Loyalty bonus: accrue up to 5 additional holiday days depending on length of service
* Full DBS disclosure paid
To Apply: For more information or to apply, please contact:Emma Brown 01206 584170 Option 2 for healthcare
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