1. Immediate start
2. Customer service experience required
About Our Client
This position is with a well-established company in the Financial Services sector. As a small-sized organisation, they focus on delivering tailored services and effective solutions to their clients, ensuring a professional and customer-centric approach.
Job Description
3. Respond to customer inquiries and provide accurate information in a timely manner.
4. Handle and resolve customer complaints professionally and efficiently.
5. Maintain accurate records of customer interactions and transactions.
6. Assist in the preparation of reports and documentation as required.
7. Collaborate with team members to improve overall customer experience.
8. Ensure compliance with company policies and procedures.
9. Support the team with administrative tasks within the Secretarial & Business Support department.
10. Provide a high level of customer service in all interactions.
The Successful Applicant
A successful Temporary Customer Service professional should have:
11. Previous experience in a customer service role, preferably within the Financial Services industry.
12. Strong communication and interpersonal skills.
13. Excellent organisational and time management abilities.
14. Attention to detail and problem-solving skills.
15. Proficiency in standard office software and tools.
16. A proactive and adaptable approach to work.
What's on Offer
17. Opportunity to gain valuable experience in the Financial Services industry.
18. Supportive and professional work environment in Uxbridge.
19. Flexible temporary contract to suit your availability.
This is a fantastic opportunity to enhance your career in the Financial Services sector. Apply now to join the team and make a difference!