Workflow Change & Implementation Analyst
Financial Conduct Authority
Regulating financial services firms and financial markets in the UK. Join us to protect consumers, drive economic growth, and shape the future of UK finance services.
Requirements of the role
SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate, and identifies and remedies ineffective competition in markets. The Business Management, Change & Operations team is SPC’s central hub for planning, governance, and change – leading business continuity, managing divisional transformation, and overseeing key areas such as records risk and SPC Early Careers.
Role Responsibilities
* Lead stakeholder engagement to assess and clearly articulate the business impact of case management improvements, driving smarter decisions that enhance operational efficiency and service quality.
* Manage the rollout, prioritisation, and scheduling of operational changes across casework activities, ensuring a seamless transition that minimises disruption and maximises user experience.
* Facilitate dynamic workshops to define the scope of change and secure stakeholder buy‑in, creating a collaborative environment that accelerates successful implementation.
* Collaborate with central change‑management teams to deliver a coordinated approach that aligns all initiatives, reducing duplication and increasing organisational impact.
* Lead adoption of business change initiatives by partnering with local operational support teams to design and deliver engaging interventions – communications, training, and champion networks – that empower end‑users and ensure smooth transitions.
* Oversee prioritisation and scheduling of casework‑related changes with a holistic view, minimising disruption while maximising value for end‑users and the organisation.
Location
London, Leeds, Edinburgh
Contract type
Full time, Permanent
Profession
Analyst, Change
Working pattern
Flexible working, Hybrid
Closing Date
17/11/2025
Seniority level
Entry level
Employment type
Contract
Job function
Information Technology
Industries
Public Policy Offices
#J-18808-Ljbffr