Administrator & Scheduler – Social Housing Repairs
Location: Maida Vale (Office-Based)
Job Type: Permanent
Salary: £32,907 per annum
A well established and highly reputable repairs contractor within the social housing sector is seeking a proactive and organised Administrator & Scheduler to join their team based in Maida Vale.
This is an excellent opportunity to join a fast-paced and supportive environment where you will play a vital role in coordinating responsive maintenance services for residents.
The RoleAs an Administrator & Scheduler, you will be responsible for planning and coordinating repair works, ensuring operatives are effectively scheduled, and maintaining clear communication with tenants and clients.
Key Responsibilities
Scheduling and allocating repair and maintenance jobs to operatives
Managing diaries to ensure maximum efficiency and productivity
Acting as a key point of contact for tenants and clients via phone and email
Accurately updating internal systems with job and tenant information
Monitoring job progress and ensuring works are completed within agreed timeframes
Resolving scheduling issues and responding to customer queries
Providing general administrative support to the wider teamRequirements
Previous experience in scheduling, planning, or administration, ideally within social housing or repairs and maintenance
Strong organisational skills with the ability to prioritise workload effectively
Excellent communication and customer service skills
Ability to work under pressure in a fast-paced environment
Good IT skills and experience using scheduling systems
A proactive and team-focused approachWhat’s on Offer
Competitive salary of £32,907 per annum
Permanent, stable position with a leading contractor
Supportive office-based working environment
Opportunities for career development and progressionIf you are an experienced administrator or scheduler looking to further your career within the social housing sector, we encourage you to apply