Job Title: Service Operations Specialist Job Description ! Take steps towards a new career today! About us Working with us is more than just a job. It's work you can feel proud of! Are you ready to take on a support role working on a global medical technology campaign dedicated to driving a healthier world? We are looking for a Service Operations Specialist to play a key role in maintaining and servicing high-end lifesaving medical equipment. - Competitive salary of £25,480 plus access to a generous employee discount portal, saving you up to £1,000 annually on groceries, shopping, entertainment and travel - Hybrid working (3 Centro Pl, Derby DE24 8RF) As a Service Operations Specialist you will be collaborating with customers (doctors, radiographers, medical tech staff, etc.) and field service engineers to address equipment status, maintenance and repair needs. You will be coordinating and resolving internal customer issues related to parts, tools, logistics and providing first class customer service including accurate billing and cost management Benefits of being a Service Operations Specialist - A furry friend perk - a subscription to Tails.com for your beloved canine companion - Well-being support through employee access programs for the mind, body and soul - Comprehensive dental plan and priority access to a private GP What you'll need - Minimum 6 months experience in Workforce management, Facilities management or purchasing - Experience in a fast-paced customer-focused environment prioritizing customer satisfaction - Strong stakeholder management and relationship-building skills - Billing, contracts administration, engineer service scheduling and logistics experience preferred - Strong IT skills, including Excel and data management - Strong problem-solving skills with a creative approach to finding solutions - Confidence and a willingness to learn and grow - Excellent organizational and multitasking abilities. Apply now for an opportunity to use your skills and passion to make a difference. What are you waiting for? We areOne Team. One Company. One Concentrix Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Job Type: Full-time Pay: £25,480.00 per year Benefits: - Company pension - Employee discount - Sick pay - Store discount Work Location: Hybrid remote in Derby Location: GBR Derby - 3 Centro Place, Pride Park Language Requirements: Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)