Job Description
Operations Manager (Social First Podcast Agency)
We’re looking for someone to lead the day to day operations of our fast growing ‘Social First’ Podcast agency.
This is a pivotal role for us.
We work with a select group of Podcasts to produce shows that build large, engaged audiences across audio, YouTube and social media.
We’re a team of 12 social experts, video editors and producers.
Clients we’ve worked with include:
• The High Performance Podcast (leading sports podcast)
• Parenting Hell with Josh Widdicombe & Rob Beckett (leading comedy podcast)
• Diary of a CEO (leading business podcast)
• Fearne Cotton’s Happy Place (leading wellness podcast)
We love making exceptional content that helps people to laugh, learn, escape and feel connected.
You will be responsible for:
* Leading the onboarding of new clients
* Managing the day to day delivery of client services
* Ensuring clients are on track and delighted with agency performance
* Planning and allocating resources
* Managing our delivery team of world class producers, video editors & social managers
* Creating robust systems and processes to ensure smooth day to day operations
* Creating frameworks to ensure our unique strategies are documented for adoption across the agency and easy to repeat + implement
* Working closely with the agency Founder to improve margin
* Regularly report on SWOTs across the business
* 1-2-1 Management of the team
The ideal candidate should:
* Have experience running day to day operations (ideally in an agency environment)
* Be highly organised with strong prioritisation skills
* Love documenting, creating systems and processes
* Be comfortable managing individuals 1-2-1
* Be prepared to ask the hard questions
* Default to believing all problems are solvable
* Be resourceful enough to find solutions using their own initiative
* Be an effective communicator
* Default to a-sync communication and optimizing for remote teams
* A strong interest in Podcasts, YouTube and social media would be beneficial
This is not for you if:
* You like to take the easy option
* You don’t enjoy driving projects from initial idea to completion
* You need to be office based (this is largely a remote role)
* You don’t want to push yourself and a team to create great work
* You are not ambitious and driven to shape your own future
What you can expect from us:
* This is an opportunity to be an agency Founder’s right hand and work to shape the future of a fast growing business
* Immense growth potential to develop this role into what you want - Head of Operations / CCO
* Competitive Salary
* Remote (although UK based does increase potential for co-working / meeting clients)
* An exceptional team of Creative talent who are a joy to work with
* Opportunity to work with World class Clients
To apply:
* Click ‘Apply’ on Linkedin
* Then send me an email to ‘Callum@7xcontent.com’
* Include 3 bullets on why you’d be a good fit
* Plus a 5 Minute Loom video introducing yourself and talking through a short deck on how you’d operationalise the agency in 90 days.
* Please also include your CV, Working location + Salary expectations
* Include a pineapple emoji in the subject line to show me your attention to detail