Relationship Banker - Prince William Market - South VA, Dumfries
Bank of America is seeking a Relationship Banker to engage clients, educate, and assist with transactions through self-service resources such as mobile banking, online banking, or ATMs. The role involves accurately processing cash transactions, building strong client relationships, and understanding clients' financial and life priorities to connect them with suitable solutions.
Responsibilities:
1. Execute the bank's risk culture and strive for operational excellence.
2. Build relationships with clients to meet their financial needs.
3. Follow established processes and guidelines, ensuring compliance with laws and regulations.
4. Expand business knowledge by partnering with experts in small business, lending, and investments.
5. Manage financial center traffic, appointments, and outbound calls effectively.
6. Enhance the client experience.
7. Manage cash responsibilities.
Required Qualifications:
* Enthusiastic, motivated self-starter with a strong work ethic and results-oriented mindset.
* Effective collaborator with strong relationship-building skills.
* Passionate and committed to improving clients' financial lives.
* Confident in identifying solutions based on client needs.
* Effective communicator, comfortable engaging with all clients.
* Ability to learn and adapt to new information and technologies.
* Capable of educating clients on conducting transactions via self-service technologies.
* Strong critical thinking and problem-solving skills.
* Adherence to processes and regulations.
* Efficient time and capacity management.
* Results-focused, acting in clients' best interests.
* Flexibility to work weekends and extended hours as needed.
Desired Qualifications:
* Experience in financial services and knowledge of industry products and solutions.
* At least one year of successful sales experience with individual sales goals.
* Six months of cash handling experience.
* Bachelor’s degree or relevant associate degree (e.g., business management, finance).
Skills:
* Adaptability
* Business Acumen
* Customer and Client Focus
* Oral Communication
* Problem Solving
* Account Management
* Client Experience Branding
* Client Management
* Client Solutions Advisory
* Relationship Building
* Business Development
* Pipeline Management
* Prospecting
* Referral Identification
* Referral Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent.
Shift: 1st shift (United States of America)
Hours Per Week: 40
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