North Warwickshire Borough Council is seeking to appoint an IT Apprentice to join its small ServiceDesk team.
The successful candidate will be expected to work as part of a small team, carrying out support activities for the Councils users, IT infrastructure, printers, telephones, and hardware (including PCs, mobile devices, and laptops), as well as assisting with the rollout of Windows 11.
Applicants must have an interest in IT and be willing to obtain a qualification in IT Support Technician Apprenticeship with Baltic Apprenticeships. This will be delivered through online study, led by a tutor, and will include workplace projects.
The role requires someone who is adaptable, flexible, positive, and able to work well with colleagues.
The duration of the appointment is 15 months.
In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
-Work as part of the Technical Support Service Desk Team to provide support to users of Council Systems.Support will be face-to-face, telephone, and remote.
- Commit to studying for the IT Support Technician Apprenticeship course wit...