What is the job role?
Become an Apprentice Business Support Officer – Start Your Future with us in the Migration Team
Are you ready to take your first step into a professional career where you can make a real difference? Our Migration Team is offering an exciting apprenticeship opportunity — and we want YOU to be part of the journey!
Whether you're passionate about helping people, curious about how the Council runs behind the scenes, or eager to build skills that open doors to long-term career success, this is your chance to shine.
Why Join Us?
1. Work with a variety of projects to support the delivery of essential services that help recently arrived migrants integrate and live healthy, independent lives. Gain hands-on experience in Council administration, data handling, finance and business support tasks.
2. Be part of a service that provides support to refugees and asylum seekers by working closely with other Council services such as Adult Education, Housing and Social Care.
3. Receive on-the-job training while working towards a Level 3 Business Administration Apprenticeship.
4. This apprenticeship role is a fixed-term contract of up to 24 months, in line with the duration of the apprenticeship training.
What You’ll Be Doing
5. Providing general administrative support such as scanning, note‑taking, and preparing documents
6. Managing team inboxes, responding to routine enquiries, and prioritising tasks
7. Entering and updating information on internal systems and databases
8. Raising purchase orders, processing invoices, and supporting basic financial tasks
9. Assisting with project administration, including data collection and simple analysis
10. Preparing meeting agendas, taking minutes, and distributing information
11. Helping maintain internal webpages, shared drives, and information platforms
12. Supporting colleagues with day‑to‑day operational tasks to keep services running smoothly
13. Assist with the delivery of evens and activities when needed.
Learn, Grow, Thrive
You’ll be supported every step of the way by experienced colleagues. This apprenticeship is more than a job — it’s a gateway to a rewarding career with the Council. Many of our previous apprentices have gone on to secure permanent roles at the Council with opportunities to develop and progress.
Who are we looking for?
Ready to Make an Impact?
If you're enthusiastic, eager to learn, and excited to build a solid foundation for your future — apply now and start your journey as an Apprentice Business Support Officer.
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
Closing date: 31st May
Pre-interview and assessment date: 6th – 24th July
Interview date(s) (Face-to-face): 20th July - 7th August
The pre-interview is a short session to give the candidates further details of the apprenticeship role and to help them understand what to expect from and how to prepare for the final interview.
If you need help or support to complete your application, please visit our to see how we can assist you.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
14. Members of the Armed Forces and veterans
15. Are currently in care or have previously been in care
16. If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.