Workshop Controller
Portsmouth
Permanent – Full Time
£45,000 - £48,000 OTE Competitive Salary (uncapped)
Working Hours:
Monday to Friday, 08:00 – 17:30 (30-minute lunch break)
The Role
We are looking for a Workshop Controller to manage and coordinate the work in a busy dealership workshop. You will assign jobs to vehicle technicians, work closely with other departments, and ensure all work is completed to a high standard.
Key Responsibilities:
* Assign jobs to technicians and apprentices and oversee their work.
* Ensure quality and compliance with manufacturer policies, DVSA, health & safety, and company standards.
* Help generate profit for the dealership.
* Support and coach the workshop team to meet targets and objectives.
* Work with other departments to deliver a smooth service experience for customers.
* Schedule work efficiently, taking into account job complexity, parts availability, and customer needs.
* Provide service and repair estimates with clear timescales.
* Assist technicians with technical challenges and problem-solving.
Skills required:
* Relevant qualifications such as City & Guilds, BTEC, or NVQ (or equivalent).
* Experience in the automotive industry, especially in workshop control or as a technician.
* Strong organisational and leadership skills; able to motivate and delegate.
* Good IT and communication skills.
* Attention to detail and ability to work under pressure.
* Strong problem-solving and decision-making abilities.
What’s on Offer:
* Competitive salary with bonus opportunities.
* Full training and support to grow in your role.
* 30 days holiday plus bank holidays, plus additional leave for service milestones.
* Birthday day off.
* Discounts on MOTs, services, and parts.
* Referral and customer introduction bonuses.
* Life assurance and contributory pension scheme.
* Employee Assistance Programme.
* Development opportunities and potential for bonus/commission earnings.
* Depending on the role: company car scheme or tool insurance.
Apply now or call Lynsey at Key Recruitment for more information