Overview
We’re looking for a Product Manager to join the Digital team at easyJet holidays on a Fixed Term Contract to cover maternity leave. Reporting in to the Head of Digital Product, the role plays a pivotal role in the success of our scaling Digital team. This role is responsible for the post-booking experience across easyJet Holidays, with a focus on creating a seamless digital journey that keeps customers informed, empowered, and excited, both in the lead-up to and during their holiday. The role is driven by customer and commercial KPIs, with emphasis on CSAT, call deflection, and revenue generation.
Responsibilities
* Lead a small team of Product Owners, each with their own development team, across the full product lifecycle from idea generation to launch.
* Ensure initiatives are measurable with strong post-launch plans and deliver a data-driven product roadmap that advances the business.
* Collaborate with stakeholders to understand the market and shape the product strategy for the easyJet holidays site.
* Deliver the easyJet holidays strategy in partnership with the Head of Digital Product and manage your area of the site, tracking KPIs and reporting ROI to the business.
* Act as the main point of contact between the Digital team and senior stakeholders; ensure business requirements are understood before development and help remove blockers in collaboration with Technology and Product Delivery Leads.
* Own funding requests to secure budget and support for the team; drive continuous improvement to optimize processes and enhance customer experience using customer insights, analytics, and usability testing.
* Support the shift to agile ways of working, including training and engaging stakeholders on digital innovations.
What you’ll bring to the team
* A strong background in digital product management with the ability to coach and mentor a team of digital product owners.
* Experience using analytics tools such as Google Analytics and ContentSquare to track performance, identify opportunities, and drive improvements through optimisation.
* Experience working in Agile teams; a commercial mindset with a passion for data and analytics.
What’s in it for you
* Competitive base salary and an all-inclusive benefits package including company-wide bonus scheme and a 7% pension contribution.
* Share options, life assurance, and a flexible benefits program you can tailor to your needs.
* Access to heavily discounted flights, free easyJet Plus membership, and annual holiday vouchers.
You’ll also have opportunities for development in a welcoming atmosphere as part of a fast-growing team.
Location and working model
The role is full-time and based at our easyJet holidays HQ near Luton Airport. We operate a hybrid working model with three in-office days per week.
How to apply
Please click on the apply button to complete your application. We occasionally receive a large volume of applications, and on occasion the closing date may be moved forward, so please apply promptly to avoid disappointment.
Inclusion and accessibility
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.
About easyJet holidays
Ready to make your next move? How about making your mark? Join a team with unstoppable drive and passion at easyJet holidays.
In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We aim to lead the industry by making sustainable travel affordable and accessible to everyone, and to do this we’re building remarkable teams with modern ways of working.
Join the UK’s fastest growing tour operator and a company named as one of the Best Workplaces in Travel. You’ll be given autonomy to do your job, a platform to share your ideas, and you’ll work with the very best people to create experiences customers will remember forever.
Make a difference with your next role. Make it easyJet holidays.
Requirements of the Role
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Business Area
Digital - easyJet holidays
Primary Location
United Kingdom – Hybrid
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