Senior Azure Platform Engineer
Fully Remote
£57,500 + 10% on call allowance
The Senior Engineer role is a hands-on technical position where you'll act as a subject matter expert across Azure providing advanced technical support, service improvement, and project delivery. You'll work closely with the Team Lead, other engineers, and the wider Cloud Services Group to ensure consistent service delivery and technical excellence.
You'll take ownership of complex incidents and requests, drive root cause analysis, and help improve the quality and reliability of managed services. The role supports the Team Lead by taking ownership of escalations, service improvement initiatives, and technical delivery tasks.
As a senior member of the team, you'll be expected to work autonomously, coach and support other engineers, and help shape technical standards within the team.
Key Responsibilities
1. Act as an escalation point for complex technical issues across customer environments.
2. Take ownership of high-priority incidents and ensure timely resolution through effective coordination and technical troubleshooting.
3. Deliver and contribute to service improvement initiatives, including automation, monitoring, and performance optimisation.
4. Work alongside the Team Lead and other senior engineers to support project delivery, service transitions, and escalations.
5. Coach and supp...