Due to the growth of the business we are expanding our team and so we are looking for a Customer Services Advisor at our Head Office earning a salary of £26,350 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum. What we are also offering the Customer Service Advisor… * Bonus. * Pension scheme. * 37.5 hours per week – but get paid for 40! Enjoy a full paid 30-minute lunch break each day. * Generous staff discount (following probation). * 29 days holiday per year (including bank holidays). * Free on-site car parking. * Personal use of in-store equipment after hours. * On the job training. * Working within a small friendly team. The duties of a Customer Service Advisor at Fitness Superstore are… * Warranty and Servicing Management: Oversee customer warranty claims and equipment servicing. Address issues with broken or faulty equipment and work directly with manufacturers to ensure prompt resolutions. * Product Knowledge & Advice: Develop an in-depth understanding of our product range, enabling you to accurately advise customers and troubleshoot problems. * Fault Diagnosis Training: Participate in comprehensive in-house training to learn how to diagnose faults across various equipment types. * Customer Service Excellence: Provide top-tier customer service, both internally and external...