Job Description
Job Title: Warehouse Manager
Location: Uxbridge, UK
The Nippon Express Group stands as a prominent global logistics service provider, with its Headquarters located in Tokyo, Japan. Our extensive portfolio encompasses a variety of services, including air and ocean freight forwarding, cargo handling, relocation services, and warehousing operations. With a workforce exceeding 73,000 professionals across more than 50 countries and regions, the NX Group is distinguished by its extensive international reach.
Nippon Express are seeking an experienced and results-oriented Warehouse Manager with comprehensive experience in Freight Forwarding and an in-depth knowledge of regulatory compliance (CAA, GDP, H&S, and Air Export), to lead and enhance our warehouse operations at our London, Uxbridge branch. As Warehouse Manager, you will oversee a team of Assistant Managers, Supervisors, and Warehouse Operatives in a 24/7, 365-day logistics operation, which will require a proactive approach and strategic leadership to drive performance and efficiency.
Requirements
Key Responsibilities:
Leadership & Team Management
* Oversee and manage Senior Team responsible for daily operations
* Support one GDP Manager
* Provide leadership and development
* Foster teamwork and high performance
* Ensure clear communication
Operations Management
* Supervise Air and Ocean import/Export logistics
* Optimise distribution and fulfilment
* Develop operational strategies
Compliance & Regulatory Adherence
* Ensure compliance with CAA, GDP, H&S, and Customs-Bonded standards
* Maintain documentation and audits
* Implement compliance programs
Performance Monitoring & Reporting
* Track KPIs
* Identify gaps and corrective actions
* Prepare reports
Continuous Improvement
* Implement best practices
* Lead safety and quality initiatives
* Upgrade technology
Customer Service & Stakeholder Engagement
* Ensure high customer satisfaction
* Resolve customer issues
* Build strong client relationships
Reporting & Presentations
* Use Excel for reporting
* Create PowerPoints for customers
What does the right candidate look like?
* 7-10 years warehouse management experience
* Knowledge of Air & Ocean processes
* Strong understanding of CAA, H&S, GDP
* Proven leadership experience
* Excellent communication skills
* Proficiency in Excel and PowerPoint
* Experience with WMS systems
Benefits
* Competitive salary and benefits
* Car allowance: £7,000
* Growth opportunities
* Collaborative environment
* Exposure to global markets
* Life Assurance
* Private Healthcare & EAP
* 25 days holiday + bank holidays
* Free parking