Overview
IT Infrastructure & Operations Engineer role at Sofina Foods Europe.
Seeking an IT Infrastructure & Operations Engineer to lead projects and provide expert support in a fast-paced, service-driven environment.
Responsibilities
* Analyze and assess third line calls to ensure that the infrastructure team meets their operational level agreement with the IS service desk
* Support and maintain core infrastructure
* Approximately 70% project work and 30% BAU support
* Take part in the IT on-call rota for 3rd line support, 5:00pm – 6:00am
* Resolve complex technical faults maximizing the use of available resources
* Successfully deliver infrastructure projects
* Support the implementation of ICT initiatives to deliver the business strategy
* Develop expertise in ICT technologies and the business environment to align IT with business demands
* Engage with team members to enhance understanding of IT and business activities and improve operational efficiencies
* Check daily, weekly and monthly infrastructure tasks including system checks, backups, licensing and cyber security checks
* Visit remote sites when required (may involve overnight stays)
* Carry out other IT support and implementation duties as directed by the IT Infrastructure & Operations Manager
Ideal Candidate
* Previous experience in a 3rd line IT support position (essential)
* Experience with Windows Server, Windows desktop
* Azure, Office 365 and Virtualization experience (VMware or Hyper-V)
* Experience with Veeam, Barracuda, SolarWinds, Ivanti, CyberArk, SIEM, Cylance
* Network skills in Cisco, Meraki and/or HP, Wi-Fi LAN and WAN
* Quality and detail focused
* Strong analytical and problem-solving skills with ability to influence solutions
* Determined and resilient with drive to complete tasks
* Effective planning, organisational and communication skills (written and verbal)
* Team-focused with excellent interpersonal skills
* Good numerical skills
* Must be available for call-out services when needed
* Due to call-out requirements, located within a 1-hour drive of the site
Why Sofina Foods?
* Competitive rates
* Online Benefits Hub
* Canteen
* Life insurance
* On-site parking
* Company pension
* Referral programme
* Health & wellbeing programme
Company Information
Sofina Foods is a global food company with a culture that values innovation, quality, sustainability and customer satisfaction. Sofina Foods employs over 13,000 people across 40 sites in Canada and Europe. You will work with diverse and responsibly sourced products from many protein sources across continents. Our vision is to be the most successful food company in the world.
Equal Opportunities
Sofina Foods is proud to be an equal opportunities employer. We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences.
Details
* Schedule: Monday to Friday
* Location: Malton, North Yorkshire
* Hours of Work: Full-time
* Company: Sofina Foods
* Country Code: GB
* AutoReqId: 4897BR
#J-18808-Ljbffr