The Role and the Team
Theres never been a better time to join the team at Blue Light Card.
Blue Light Card is expanding rapidly in the UK and Australia, and we have an exciting opportunity for an experienced Quality Lead to join our Technology department. Youll play a pivotal role in shaping the future of test engineering excellence across our organisation, leading a growing team and establishing the standards, processes, and automation capabilities that will ensure we deliver exceptional experiences to our members.
Reporting to the Senior Engineering Manager with a strategic dotted line to the Head of Engineering, youll be responsible for transforming our testing practices and building a high-performing test engineering team. Our test team is still forming and upskilling, so youll have the opportunity to shape the culture, develop talent, and implement modern automation practices from the ground up. If youre passionate about quality, thrive on building teams and processes, and want to make a real impact on the experience of the frontline communities we serve, this is the role for you.
What Youll Do
* Lead and develop the Test Engineering team through coaching, collaboration, accountability, and continuous improvement
* Define and champion the organisation-wide test strategy, driving the transition from manual testing to scalable, robust automation
* Embed quality practices across the delivery lifecycle by partnering with Engineering and Product teams and adopting shift-left testing approaches
* Establish proactive defect prevention through monitoring, observability, early bug detection, and continuous testing in CI/CD pipelines
* Improve member experience across Blue Light Card platforms by collaborating with Engineering and Member Services to translate insights and complaints into actionable quality improvements
* Define, track, and communicate quality metrics and KPIs, providing clear visibility and enabling data-driven quality decisions
What Youll Bring
* Proven experience as a Quality Lead / Test Lead / Test Manager, with a strong track record of building and leading high-performing test engineering teams
* Deep expertise in defining test strategy and implementing modern automation frameworks, including hands-on experience with contemporary test tools and practices
* Demonstrated success in transforming testing functions from manual approaches to mature, automation-led quality engineering
* Strong coaching and mentoring capability, with experience in one-to-ones, constructive feedback, and supporting team well-being and professional growth
* Extensive experience working in agile, cross-functional environments, embedding quality practices and collaborating effectively with Engineering, Product, and business stakeholders
* Skilled in shift-left testing, CI/CD integration, production monitoring, and quality metrics, using data to drive continuous improvement and align quality initiatives with business goals
Our Culture
Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.
We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.
We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.
We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren’t able to offer fully remote working.
What We Offer
* Hybrid working and flexible hours
* 35 hour working week
* Free parking and EV charging onsite at HQ
* 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days
* A company bonus scheme
* Your own Blue Light Card and exclusive access to thousands of discounts
* Great social events e.g., festive party, summer party, team socials, sports matches
* Regular company-wide recognition events e.g. Monthly Light’s Up and The Shine awards
* Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks)
* Onsite gym at HQ (including access to free HIIT & stretch classes)
* Strong learning and development culture
* Group auto-enrolment pension plan
* Enhanced parental leave and absence leave
* Company funded private medical insurance
* Healthcare cashback plan
* Employee assistance programme (including mental health support) and mental health first aiders
#LI-Hybrid
Remote Status: hybridLocation 1 Charnwood Edge Business ParkCossingtonLeicesterLE7 4UZUnited KingdomLocation 2 *(if applicable) 24-28 Bloomsbury WayLondonLondonWC1A 2SNUnited Kingdom