Overview
We are opening an early career opportunity for a creative individual to join the HP Store UK team and help drive HP’s growth in the SMB space. In this role you will work closely with the SMB Business Manager to extend HP’s reach into the SMB market, build out and execute a clear action plan to engage and acquire new customers, and grow Lifetime Customer Value in this space.
Responsibilities
* Support 4P execution across priority product sets on HP Store, developing strategies to increase coverage and engagement on these products.
* Define and drive growth initiatives to a clear plan with well-defined lead and lag measures.
* Work closely with Performance Marketing, CRM and Merchandising to ensure visibility of these product sets throughout the purchase cycle.
* Continuously monitor and maximise key e-commerce metrics (traffic, quality, Add to Basket, Conversion rate, and Average Order Value) and course-correct where stats are off plan.
* Drive strong engagement and alignment with Category & Marketing teams on relevant product areas.
* Provide general support to the PC business managers with day-to-day tasks, including reporting to support decision making and business insights; stock and sales management to keep the store in stock within targets and aligned with the promotional plan; and building quarterly category and promotional plans and driving execution.
Qualifications / Experience
* An innovative thinker and problem solver who asks why and challenges the status quo; bold and accountable, comfortable taking managed risks and owning outcomes; a team player who wins the right way.
* Ability to evaluate varied data sets quickly and methodically, and take swift action to drive the best business outcome; ability to prioritise workload to focus on high-impact tasks; strong attention to detail in content and copy; customer-focused with a true customer-first approach.
* Preferred: Four-year Degree in Sales, Marketing, Business Administration, or related discipline, or equivalent experience; knowledge of HP’s technology offering and competitive landscape.
Seniority and Employment
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Business Development and Sales
* Industries: Computer Hardware Manufacturing, Software Development, IT Services and IT Consulting
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