Central Operations Manager (Supply Chain) – Plymouth, Devon | Full-time, Permanent | Mon-Fri, 8:45am-5:30pm
Pertemps are recruiting on behalf of a well-established retail client who are expanding their business. As part of this growth, they're looking for a Central Operations Manager (Supply Chain) to join their Head Office team in Plymouth.
This is a key role where you'll bring together Head Office, Retail, and Distribution Centre teams to make sure everything runs smoothly. It's a great opportunity for someone who enjoys solving problems, leading teams, and finding ways to make processes more efficient.
Responsibilities
* Lead and support a team, setting clear direction and helping them develop.
* Oversee the day-to-day running of central operations.
* Take ownership of projects, process reviews and improvement initiatives.
* Develop and maintain standard operating procedures (SOPs), applying Lean Six Sigma principles where possible.
* Use CRM systems to manage and resolve queries, making sure things don\'t get missed.
* Work closely with stakeholders across Head Office, Retail, and DCs to keep priorities aligned.
* Investigate issues, resolve them, and put steps in place to prevent them happening again.
* Use advanced Excel skills (SQL knowledge is a bonus) to support decisions with data.
About You
* Experience in retail or warehouse operations - you understand how things work on the ground.
* Strong organisational skills and the ability to manage multiple priorities.
* Comfortable dealing with stakeholders at all levels.
* Familiar with CRM or ticketing systems.
* Good knowledge of Lean Six Sigma principles.
* Advanced Excel skills (SUMIFS, pivots, XLOOKUP, Power Query).
* Proactive, detail-focused, and commercially aware.
* Full UK driving licence and willing to travel to DCs when needed.
* Must have the right to work in the UK.
What\'s on Offer
* Competitive salary
* Pension scheme
* Long service awards
* Employee discount
* Cycle to work scheme
This is a fantastic opportunity to make a real impact within a growing retail business.
If you are interested or want to know more information, please contact Chelsea Goodman in the Pertemps Plymouth office
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