Job Overview Do you want to be part of our very friendly, hard-working and forward-thinking Administrative Team as a Radiology Administrator? If yes - a vacancy has arisen in this area of the Radiology Department. The department provides a 7 day imaging service, and therefore the post will include evening, weekend and bank holiday duties. The successful candidate will work as part of a team to ensure the smooth running of this very busy department, by typing radiology reports, making complex radiology appointments and administrative duties for a wide range of radiology examinations and procedures. Applicants should be hard working, enthusiastic and well-motivated with good organisational and communication skills. Successful applicants will require a satisfactory enhanced disclosure from the Criminal Records Bureau. The JD & PS are currently under AfC review and are subject to review. Main duties of the job To provide a comprehensive administrative service in dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties. Ensure cross cover working where appropriate The team delivers Radiology services to the health community, providing inpatient, outpatient and GP services to a broad spectrum of client/patient groups. Working for our organisation Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Detailed Job Description And Main Responsibilities KEY DUTIES Type Radiology reports on the Radiology Information System (RIS) from digital dictation. Ensure all reports are distributed promptly to the referring clinician and specialist team where appropriate. Ensure all coded reports are tracked through the Failsafe procedure. Ensure appropriate follow up investigations are in place and liaise with Modality Secretary accordingly. Mentor and train relevant staff as required by the Administration Services Co-ordinator. Deal appropriately with concerns from staff in line with Trust policy Accurate use of patient information using the Patient Administration System (PAS), including registration screen to check patient details are correct. Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly. Obtain information requested by Administration Services Co-ordinator Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly. General office duties including dealing with incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of the office environment. Attend appropriate training, meetings and education sessions at the request of manager Work with managers to review working practices, ways of working and find solutions to problems. Work in a flexible manner in accordance with the Trust Policy. Any other duties required by Line Manager Person specification Qualifications Essential criteria RSA/OCR III or equivalent Word Processing skills Audio-typing skills Knowledge of medical terminology Desirable criteria Shorthand skills Experience Essential criteria Excellent IT skills with knowledge and experience of Microsoft office products 2 years of experience working in a NHS office environment Skills Essential criteria Self- motivated and able to work with limited supervision. Able to use own initiative and respond to new challenges Manage/prioritise own workload Excellent communication skills. Ability to manage difficult/sensitive situations Ability to accurately maintain computerise and manual filing/documentation system Ability to works as part of a team Ability to supervise and motivate a team Desirable criteria Experience of supervising and motivating a team. Time management skills. Excellent interpersonal and influencing skills. Good understanding of Trust Internal policies as appropriate. Other Essential criteria Able to work the hours and duties required by the post. Able to adopt flexible approach when required. Ability to build and maintain good working relationships Comply with Trust policies and procedures. Understanding of confidential nature of role and awareness of Data protection Act