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Field Sales Operations Manager National
Background: FMCG Convenience / RETAIL PHARMACY / FIELD SALES / RETAIL STORES MERCHANDISING
Territory: National Reference: KSP/COMB
We are looking for a dynamic and driven Field Operations Manager (National). The role focuses on managing a team in the field, driving sales, maintaining high standards, and ensuring compliance with company procedures.
This multifaceted role requires the individual to liaise with, report to, and support the leadership team. Key responsibilities include:
1. Leading, motivating, and developing the team for excellent store standards and customer service
2. Ensuring compliance and best practices
3. Auditing the field team
4. Conducting field visits as per company expectations
5. Providing constructive feedback and addressing poor performance
6. Coaching, training, and onboarding new team members
7. Building relationships with the field team and customers
8. Driving sales within the field teams
9. Effective time management
10. Completing and submitting reports
11. Maintaining excellent communication skills
Key Requirements:
* Strong personal integrity and influencing skills
* Willingness to travel nationally, spending approximately 4 days a week in the field
* Experience managing field sales teams
* Excellent interpersonal skills and stakeholder management
* Self-starter with good time management
* Team player capable of collaboration
* Determined, resilient, and solution-oriented
* Ability to handle conflicts and difficult situations confidently
* Professional personal presentation
* Fluent in English; bilingual skills are advantageous
* Education up to GCSE level or equivalent
* Experience with retail outlet visits by field sales teams (preferred)
* Proficiency in IT systems: Word, Excel, Email
* Full driving license and access to a vehicle
Remuneration:
* Competitive annual salary
* End of year bonus
* OTE £50,000 to £55,000 per annum
* Vehicle allowance
* Business mobile phone and laptop
* Auto-enrolment pension after 3 months
* 28 days annual leave including bank holidays
* Birthday vouchers and incentives
Keystone People Limited is a specialist recruitment agency in sales and account management with over 50 years of combined experience. We approach recruitment informally to support candidates through the process.
Job Types: Full-time, Permanent
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