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Senior pharmacy assistant patient services (sato), band 3

Cheltenham
Gloucestershire Hospitals NHS Foundation Trust
Pharmacy assistant
Posted: 18h ago
Offer description

Overview

Undertake general pharmaceutical duties under the supervision of a Section Manager or deputy, assisting in the provision of a safe and effective Pharmacy service in line with current policies, procedures and legal requirements.


Responsibilities

* Perform a wide range of duties within the Pharmacy Department to support Pharmacists & Technicians in providing a comprehensive dispensing and distribution service, with main duties based in the Dispensary.
* Dispense from a variety of prescription types and electronic systems; may include visits to wards to top-up stock, transfer medicines to patient bedside lockers, and transfer medicines between wards.
* Fill orders for wards and departments; undertake reception duties covering hospital staff and patients; manage computer ordering; and carry out general housekeeping duties as required.
* Dispense, check and hand out completed outpatient prescriptions to patients or their representatives according to standard operating procedures.
* Coordinate the supply of items owed to patients and ensure they are dispensed and onward transport is arranged in a timely fashion; monitor stock levels and resolve supply issues; dispense controlled drugs according to procedures.
* Maintain stock on dispensary shelves, top up and tidy with backup stock from stores; perform regular expiry date checks and remove out-of-date items in line with procedures.
* Assist at staff and patient reception areas: meet and greet, process prescriptions and payments, operate equipment as required, answer telephones, and direct callers or transfer to appropriately qualified staff.
* Coordinate others to carry out tasks as necessary and provide training or guidance to less experienced staff; participate in internal audits and surveys of service delivery.
* May provide top-up service to inpatient wards, ensuring wards are fully stocked with medicines, rotated, and expiry dates checked; liaise with Ward Sisters and Ward Pharmacists; sort returned medicines for re-use and return to stock via the computer system.
* Process and assemble orders for wards and departments with attention to Pharmacy stock control systems and ordering; assist in sorting returned and waste medicines; keep records of workload (e.g., filing, photocopying).
* Ensure the patient services section has a readily available supply of sundry items (e.g., bottles, bags) by topping up daily and checking order status.
* Adhere to standard operating procedures and Health and Safety procedures; manage stock control and ensure security of medicines within daily duties.
* Be responsible for organising own daily duties; re-arrange duties as required to cover for absence; senior staff may coordinate cover and oversee/train less experienced staff.


Working pattern

Additional working pattern details: 09:00-17:30, dispensing for in-patients, out-patients and patients going home, according to SOPs.


Wider context

Support the Stores & Distribution team and contribute to ward top-up services as required; participate in mentoring and development opportunities within Gloucestershire Hospitals.


Benefits and equal opportunity

At Gloucestershire Hospitals, our people are at the heart of what we do. We offer development programmes, mentoring, leadership opportunities, and NHS pension; we value diversity and are committed to an inclusive environment.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received. You will be contacted by the Recruitment Team via email if shortlisted. If visa sponsorship is required, check eligibility under the UKVI points-based system.

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