Swimming Pool Manager Department: Ents & Leisure Employment Type: Permanent - Full Time Location: Bognor Regis Description About the Role Are you ready to lead one of the UKs largest and most exciting swimming pool complexes, our amazing Splash Waterworld! Are you a natural leader with a passion for people, fun, and fast-paced environments? Do you thrive on creating unforgettable experiences and keeping the good vibes flowing? If so, weve got just the role for you! Were looking for an inspiring, guest-focused leader to manage our iconic Splash venue, the beating heart of our resort experience. Someone to take the helm and lead the daily operations of one of our most exciting venues on resort. This is your chance to make a splash (literally!) while running a buzzing, guest-focused hub thats full of energy, laughter, and life. Designed to bring the best of the British seaside inside, its complete with seaside-inspired features like the Helter Skelter water slide, Seaside Garden rapids and Stick of Rock slides, to quieter areas like the lido and tots pool, perfect for building water confidence, its the ultimate family water park where you can paddle in perfectly heated pools. Along with our resident DJs dropping the tunes on our Big Weekender breaks as you shoot down the flumes, or you can just go with the flow and float your cares away. With more inflatables than you can shake a snorkel at, this is one pool party thats guaranteed to go off with a splash. Utlimately, Splash is one of our most loved and visited destinations, and were looking for someone to take it to the next level. About You Leading from the front - Youll be right there with your team and our guests, creating a warm, welcoming, and safe environment where fun is the name of the game. Owning your venue - From team performance to the guest experience, youre in charge of keeping things running smoothly every day. Creating memorable moments - From overseeing general swim operations to coordinating unforgettable pool parties, your role is vital in making sure every guest leaves with a smile and turn great service into amazing experiences our guests wont forget. Thinking smart - Youll keep a close eye on the numbers (P&L, NPS, payroll) and take action to keep your venue on track and thriving. Planning ahead - From rotas to resource planning, youll make sure your team is in the right place at the right time, ready to deliver. You should hold an NPLQ (National Pool Lifeguard Qualification) and have previous experience leading a venue. Have a natural people person who loves leading by example and be commercially savvy - you should understand how to balance great service with strong business performance. Being super organised - rotas, team planning, and guest volumes are your jam and be a confident communicator who thrives in a team environment. With Butlins being different every day you should be someone whos not afraid to roll up their sleeves and get stuck in. Inspiring your crew - Coaching, developing, and celebrating success - youll bring out the best in your team and build a culture where everyone shines. Collaborating resort-wide - Working with other teams and leaders across Butlins to make sure our guests have an amazing time, every time