Digital Learning and Engagement Lead
Location: HMP Dovegate, Staffordshire ST14 8XR
Salary range: £31,103 - £33,146 plus excellent benefits
Schedule: 08:15 am – 5:00 pm, Monday to Friday (40 hours per week)
As a Digital Learning and Engagement Lead in our Justice and Immigration team, you’ll take the lead on digital learning, media production, and incell education technology across HMP Dovegate. Your work will ensure people in custody can access high‑quality learning and support materials that promote skills development, confidence, and rehabilitation.
What you’ll do
* Lead digital content production across the prison, including videos, podcasts, induction materials, and virtual walkarounds.
* Oversee the Independent Learning Hub and support prisoners to create safe, high‑quality digital content.
* Manage incell learning technologies and platforms, including TechSTEP and AQA learning units, ensuring all materials are accessible and up to date.
* Lead the DGTV team, coordinating filming, broadcast content, and digital communication for internal audiences.
* Collaborate with teachers, curriculum leads, and specialist colleagues to develop e‑learning and blended learning approaches.
* Support digital communication for employees, producing videos, briefings, and updates for internal channels.
* Oversee third‑party digital content, ensuring platforms, apps, and tools remain relevant, accessible, and appropriate for diverse learning needs.
Who you are
* Expertise in digital and blended learning, instructional design, and digital content creation in an educational environment.
* Strong skills in video production, podcasting, and media editing.
* Experience using learning management systems and incell digital education platforms.
* The ability to design accessible content for diverse learning styles and needs, including neurodiverse learners.
* Excellent stakeholder management and collaboration skills.
* Experience as an IT technician in a school, college, or university environment (preferred).
Vetting and checks
An enhanced DBS check is required for this role, covering spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. An occupational health questionnaire will also be completed.
Benefits
* 25 days’ holiday plus bank holidays (plus option to buy up to five additional leave days each year)
* Up to 6% contributory pension scheme
* Training and development: 1,100+ internal courses, funding for qualifications and apprenticeships, mentoring, and internal progression opportunities
* Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, 24/7 virtual GP service
* Discounts across around 1,000 retailers
* Paid volunteering day, tax‑free charitable giving (Payroll Giving Scheme), donation to Serco People Fund Charity
* Employee networks supporting inclusion and belonging across diverse groups
Equality, diversity, and inclusion
We are committed to building a diverse and inclusive organisation and provide reasonable adjustments at interview and throughout employment. We encourage applications from all backgrounds, including disabled candidates. Contact our recruitment team for any accessibility needs.
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